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Videos
2012 Q4 Special Report: Citizen & Business Engagement
December 2012
Governments are used to having constituents — not friends, fans and followers. And 10 years ago, opening an agency’s data for the world to review was unheard of. It’s a new era of citizen and business engagement that builds a close-knit community of governments and their employees — as well as hundreds, thousands, even millions of their friends.
Read this Special Report on Citizen and Business Engagement to learn how federal, state and local government agencies are leveraging social media, robust websites, interactive 3-1-1 and other technologies to more effectively communicate with their constituencies. The report also explores how strategies and initiatives like crowd sourcing and open data policies are encouraging citizens to become more involved with the governments that serve them.
Special Report Event: Citizen and Business Engagement
January 2013
Governments are used to having constituents — not friends, fans and followers. But with the convergence of ubiquitous mobility with user-centric, interactive social media technologies, leaders at of federal, state and local governments are developing technology initiatives that provide citizens and businesses with unprecedented opportunities for communication. With the pace of change accelerating, government officials want to know: what works, what doesn’t, and how do I get my organization there.
