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CA Information Governance Solution Brief The CA Information Governance solution helps you solve an array of challenges with unique offerings including federated records management, email management, retention management and business process automation.

The Power of IT Helps Oakland County, Michigan, Develop a High-Tech Future CA helped Oakland County implement effective IT Governance and Service Management Solutions to support the evolution of their economy.

University Safeguards Wired & Wireless Access CA's Network ensures availability & performance of key systems with single, unified view.

CA Network & Voice Management Solution Brief Integrated, fault and performance management for end-to-end service assurance of multi-vendor, multi-technology converged networks.

IT Governance: Making the Difference in Cities, Counties and States Project and portfolio management helps government respond to old and new challenges. Featuring case studies from California Department of Agriculture, New York City, and Oakland County, Michigan.

I Am Who I Say I Am: The Role of Identity and Access Management in Government. This whitepaper examines the role of Identity and Access Management in government using drivers such as the Real ID act and HSPD-12 as its guide.

Commonwealth of PA DPW Achieves Efficient Identity and Access Management with CA Identity Manager and eTrust® SiteMinder® The nearly 300 legacy applications at the Commonwealth of Pennsylvania -- Department of Public Welfare (DPW) were deployed as separate silos, each with its own user interface, access control list, security logic, business logic and IT support team

Smart Enterprise Magazine Article: Bherwani Featuring Kamal Bherwani, CIO of New York City's Department of Health

Smart Enterprise Magazine Article: Cosgrove How Paul Cosgrave, New York City's CIO, helps keep the country's biggest city humming along.

The Changing Face of Network Management Automated NCCM tools reduce the downtime and degradation caused by configuration changes.

Business Service Management Links IT Services To Business Goals Adopting a process-centric approach to IT, applying ITIL® best practices and building a service-oriented team culture

IT Service Management Process Maps Select your route to ITIL© Best Practice

Deploying the CMDB for Change & Configuration Management The Configuration Management Database (CMDB) plays a critical role within the ITIL framework.