Public CIO February 2004

Introduction

Founding Member

By Tod Newcombe

Feature

Adoption Dilemma

By William D. Eggers The dark side of e-government isn't cost overruns, turf battles or integration issues; it's low adoption rates. Without customers, the public sector can't justify large investments in e-government for much longer.

When Less is More

By Stephen J. Rohleder Strapped for cash and pushed for further cost reductions, the public sector looks at sharing services in a whole new way.

Behind the Screen

By Linda Formichelli Identity management offers government organizations a way to monitor the revolving doors of their computers and online portals.

Governing in the Age of Transparency

By Blake Harris Don Tapscott, president of New Paradigm Learning Corp. and adjunct professor of management at the Joseph L. Rotman School of Management, University of Toronto, has been called one of the most influential media authorities since Marshall McLuhan.

Introducing Innovation

By Justine Brown The New York City Housing Authority implemented a rigorous and disciplined project management approach to guide IT projects.

Three Tales from Texas

By Carolyn Purcell The former CIO of Texas recounts her experiences in the sometimes rough and tumble world of IT in the Lone Star State.

Book Review

Transforming Government Supply Chain Management

By Tod Newcombe Edited by Jacques S. Gansler and Robert E. Luby Jr.

Commentary

Bad Actors Begat Bad Habits

By Paul W. Taylor On the tipping point of the next tragedy of the commons.

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