Public CIO May 2004

Feature

Pulling Toward the Center

By Tod Newcombe Interest in data center consolidation is running high these days. But to succeed, CIOs must practice their leadership roles.

The Road for Wireless Widens

By Merrill Douglas Whether it's to cut costs, increase public safety or boost worker performance, the public sector is looking to broaden use of wireless technology -- but don't call it an enterprise platform just yet.

The Academics of Sharing

By Tod Newcombe Government and education networks were once mutually exclusive, but a growing number of states are rethinking that tradition.

Point of Contact

By W. Eric Martin Centralized 311 call centers are designed to help citizens interact more easily with government, but they may benefit officials even more than citizens.

Smarter Leadership: Managing Change from the Radical Center

By David Osborne Public-sector leadership has been stymied by ego and ideology, according to best-selling author David Osborne.

Book Review

The Politics of Internet Communication

By Keith Comstock

Commentary

Our Next Act (Part I)

By Paul W. Taylor Divining lessons from our own back story.

Introduction

Finding Solutions

By Tod Newcombe

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