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Chicago Looks to Fill New Digital Experience and Design Director Position

A newly announced position will focus on improving access and user experience throughout the city.

The city of Chicago is looking to fill a new type of position within its executive ranks: a digital experience and design director. The idea is that whoever is picked for the role will be able to boost digital engagement and access across the city’s online assets.

The job announcement comes roughly four weeks after the mayor officially tapped Danielle DuMerer to lead the Department of Innovation and Technology. DuMerer, who originally served in a number of the technology positions with the city, replaced former CIO Brenna Berman as interim CIO in April, and was officially confirmed to the role in June.  

Duties for the executive-level position include: defining and leading user experience practices; establishing document and design standards; leading the creation of user-centric digital tools to help departments achieve their engagement goals; continuing improvement through the use of data and analysis; monitoring and adapting to trends in the city’s online user behavior; and delivering projects within cost and time limitations.

Pay for the new position will range between $98,664 and $109,632. It is unclear exactly when the posting closes.

Eyragon Eidam is the web editor for Government Technology magazine, after previously serving as assistant news editor and covering such topics as legislation, social media and public safety. He can be reached at eeidam@erepublic.com.