Like so many of his peers, Acting Missouri CIO Rich Kliethermes cited cybersecurity as his first priority when we caught up with him at the NASCIO Midyear conference earlier this year. He pointed to progress the state has made in the area of cybersecurity, backed by investments from the Legislature in a robust cyberawareness program.
But that's far from the only issue on the agenda for Kliethermes and the larger Missouri IT operation. Application modernization continues on an ongoing basis, as legacy systems are updated to bring new efficiencies internally and enhance service delivery to the citizens of the state.
Modernization projects in progress or nearing completion in Missouri are some major ones: a new Medicaid eligibility system and an unemployment insurance system upgrade, as well as a new labor exchange system, described by Kliethermes as a jobs bank for state citizens.
"The list can go on and on — big, small ... truly every team that I have across our 14 executive departments is working on modernization of some type," he said.
Government Technology editor Noelle Knell has more than 15 years of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.