Government Technology

Akron, Ohio, and Summit County Collaborate on Cellular 911 Service


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August 22, 2007 By

Summit County, Ohio, and the City of Akron are reinforcing an ongoing collaborative relationship, by partnering on a new 911 emergency phone system. As of this week, 911 operators now have the technical capability of pinpointing the locations of emergency calls made from cell phones.

This City-County partnership led to the collective purchase of a single 911 emergency phone system to serve both. Purchasing a single system saves Akron and Summit County nearly $150,000 from the cost if each purchased its own.

The agreement will also ensure maintenance expenses will be reduced by as much as 40 percent by eliminating redundancies. Summit County and the City of Akron previously owned and operated independent 911 systems.

With this purchase, the new 911 system now goes above and beyond the previous technology to keep up with the abundance of cellular devices. City and county call takers in the 911 dispatch center will now be provided with telephone numbers and locations for wireless 911 calls as well as for so-called traditional, land-line phones.

The new system will automatically display a caller's location on a map at the call taker's station after receiving positioning information from the wireless phone. This will give the call taker the location of the caller. Previously there was no such information available from a cellular call to 911.


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