Virginia has awarded a contract for telecommunications expense management (TEM) audit support for each of the state's 299 agencies and 12,000 devices. The audits are expected to save the state 10-50% on annual wireless bills.
The Virginia TEM audit award comes shortly after the federal government's announcement to offer Wireless TEM services to all federal government agencies through the GSA FSSI Wireless TEM contract. The move towards TEM services and audits demonstrates a growing trend, among federal and state agencies, towards programs that reduce or eliminate the need for additional telecom funds.
"In today's economy, the greatest asset we give our clients is helping them reduce their total cost of ownership (TCO) by optimizing their budgets for wireless services.," commented Irv Rodrigues, president of Avalon Technology. "The great thing about the Virginia TEM audit program is that agencies will be able to procure the TEM audits with no up-front fees. Ultimately the services will be paid for by savings acquired through the audits."
Avalon and its partner, Net Results Group (NRG), will examine all aspects of the state agencies' wireless telecom programs, including bill dispute and recovery, rate plan optimization, contract negotiation, and billing processes.
"We employ a comprehensive approach to TEM audits in which we identify the gaps between our clients' needs and their telecommunications strategy," remarked Dave Russie, chairman and CEO of NRG. "Identifying the weak points in their current methodologies allows us to redirect and establish processes engineered to secure ongoing success for our clients."
Industry best practices show that TEM audits are the first step in establishing successfully managed wireless programs. Fully implemented wireless lifecycle and TEM programs have proven to save anywhere from 10% to 50% on annual wireless bills.