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April 19, 2010 By Russell Nichols
The system will also enhance report formatting, in which each report can cover specific periods, automatically compare data, and present the information in textual and graphical format, among other attributes.
These reports will help managers more easily find critical information, such as the 20 busiest hours over an 18-month period or whether 911 calls get answered in 10 seconds or less.
"This new system will give us one reporting system to make it a lot easier for our consultants to evaluate data and make better decisions in terms of funding," Nielsen said. "It really does improve efficiency for the state."
Sponsored by the U.S. Department of General Services, states would need to pay an installation fee and a monthly fee, Michanie said. The costs depend on the size and scale of the implementation, he said, but it works much like a telephone bill. Along with California, Oregon and Florida have been exploring the ECaTS solution.
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Indiana has had a real time display of 911 calls for about 4 years, (www.map.in911.net/map) and for authenticated users, we're adding clickable call detail for every call.
Yearly, monthly, weekly and hourly stats, all sorted out by type and kind, including NSI calls detail. So my congratulations to California for being a leader. We see you clearly in our rear view mirror.i am in new york city, manhattan. i am in need of calling 911 emergency in long beach, california. do you have a number i can call? thank you