ALLENTOWN, Pa. --
Lehigh County, Pa., has signed a contract to implement Tyler Technologies' Odyssey Case Manager system. The total value of the contract, including software and professional services, exceeds $2.7 million.
Located in eastern Pennsylvania, Lehigh County includes the cities of Allentown and Bethlehem. With a population of more than 300,000, Lehigh County is among the 200 largest counties in the nation.
In its search for software to replace its aging in-house courts systems, the county required a courts system that would grow with it and that could facilitate the consolidation of multiple functions and departments. Because Odyssey is a unified case management system as defined by the National Center for State Courts, Lehigh County will consolidate the functions of case processing -- imaging, accounting, calendaring, reporting, forms merge, and others -- for multiple case types, all in a single software package.
"We wanted to take a big technology step forward and not be constrained by a system that we would outgrow in five years," said Susan Schellenberg, Lehigh County District Court administrator. "In Odyssey we saw a solution that had strong appeal to our users and technical staff. Odyssey's user interface is intuitive and very well designed. Its technology is built on commodity hardware, is easy to administer, has built-in redundancy, and is highly scalable."
Miriam Jones is a former chief copy editor of Government Technology, Governing, Public CIO and Emergency Management magazines.
