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Syracuse University Public Safety Department Chooses Software

System to support records management and automate operations

SYRACUSE, N.Y. -- The Syracuse University Public Safety Department has selected public safety software from New World Systems to support records management and automate operations.

The package includes records management (RMS), CAD Mapping, E-911, Clery Act reporting, data analysis and management reporting, and additional modules to automate daily operations and provide the support the department needs to efficiently increase safety campuswide.

The department can extract data, such as specific incidents, calls for service, etc., to plot onto maps and generate reports and graphs to show areas of high activity. The department can then determine how to better allocate resources.

The RMS tracks real-time information associated with a person, location or property in a single master file. For example, public safety officials can look up a subject and view all associated incidents, arrests, warrants, known aliases, known associates, MOs, etc., in one location.

The software will help more than 45 public safety officers, four dispatchers, the investigations and crime prevention units, and 30 administrative personnel provide enhanced services to more than 22,000 students, faculty and staff at the university. Software implementation will begin immediately.
Miriam Jones is a former chief copy editor of Government Technology, Governing, Public CIO and Emergency Management magazines.