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Achieving Private Sector Service Levels on a Public Sector Budget

Increasingly, employees, constituents and other stakeholders expect the same high levels of performance and availability from government as they experience when engaging with a for-profit entity. However, legacy systems, staffing shortages and budget limitations often hinder government agencies’ efforts to achieve commercial-grade service levels. This Public CIO thought leadership profile discusses how governments can overcome these obstacles by highlighting the DC Courts’ adoption of HP’s converged infrastructure solution and support services, which is helping it overcome common public sector challenges, meet internal and external user expectations, and scale for the future.


Five Tips for Choosing a Next-Generation Firewall

Attacks will continue to evolve as will the IT environment you need to protect. Make sure the NGFW you select provides tightly integrated, multi-layered threat protection. By sharing context and intelligence among security functions you accelerate threat detection and response across your organization, and get the most from your investments.

Buying Criteria for Next-Generation

The Buying Criteria for Next-Generation offers an analysis of the most important capabilities you should look for (and demand) from your network security gear, and will arm you with the information you need to be an educated buyer, so you get what you need and not just a set of future capabilities packaged in a marketecture that you can’t deploy.

How to Avoid the Three Pitfalls of Price-Based Printer Procurement

Choosing the lowest-cost printer may seem like a good deal, but putting too much weight on an initial purchase price can cause big problems for government agencies down the road. Find out what these problems are and how to avoid them in this infographic.

Seeing More to Improve Public Safety

Getting the right information to the right people quickly is an important part of improving law enforcement activity. Today, a new class of visualization technology is making the integration of information and actionable displays possible. Read this paper to learn about how the insights delivered by a visualization system can make a significant difference for departments and field staff as well as improve community partnerships.

Smart Cities Require Smarter Cybersecurity

Smart cities promise to automate critical public services, improve community interaction and drive efficiency in a technology-driven society. The potential is limitless but the cyber-risks can be significant. Download the solution brief to learn more.

A Comprehensive Economic Framework for Cloud & All IT

Apptio Cost Transparency is SaaS-based software for Technology Business Management (TBM). It provides cloud cost analytics, presented in the context of all IT spend, so IT leaders can rise above the "cloud bill" and see the big picture.

Paperless Procurement: Streamline Your Signature Processes for Better Results

Procurement teams are moving away from traditional paper-based processes and adopting new technologies to save time, resources and money. Download this complimentary whitepaper to learn how DocuSign is making it easier for Procurement teams to go mobile, manage business relationships, and execute approval cycles faster.

Why a Business Rules Engine is Essential for Child Welfare Programs

A business rules engine can help child welfare agencies automate the rules that go into decision-making, allowing them to be more agile as federal regulations change. More importantly, business rules engines can help caseworkers better leverage existing data to make important decisions that could potentially change a child’s life. Read this paper to learn more.

Creating An Effective Crisis Communication Plan for Social Media

Every day, states, cities and counties face situations that can easily spiral out of control without timely communication from government agencies. Regardless of the type of crisis - be it a natural disaster, terrorist event or even a controversial tweet that goes viral - it's critical for government agencies to respond quickly.

Big Data and Beyond: Future-Proofing Data Management and Architecture Investments

A confluence of trends and emerging technologies is affecting the role of data analytics in business today. Big data, cloud, mobile, data security and IoT are adding new dimensions to business-critical data, and changing the fundamental ways in which companies do business.