Apr 28, 2008,
· Implemented a quality assurance program that includes internal and external audits; proficiency testing of the examiners; retesting completed cases; blind sample testing; testimony monitoring; and internal and external training.
· Installed cameras to monitor lab workers.
· Controlled access to lab with card readers.
· Implemented a laboratory information system to facilitate monitoring of lab employees and work flow.
· Increased salaries for lab personnel.
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