Aug 10, 2009, By Steve Towns, Editor
Less than a year after its high-profile adoption of Google's hosted e-mail and productivity tools, cloud computing has become Washington, D.C.'s first option for deploying new applications, according to Chris Willey, the district's interim chief technology officer (CTO).
Willey's predecessor, Vivek Kundra, drew widespread attention last fall when he acquired 38,000 licenses for Google Apps and offered those licenses to any district government agency that wanted to use them. Kundra was named national CTO by President Barack Obama in March.
Video: Chris Willey, interim CTO for Washington D.C., says the District may try to create a new model for acquiring software.
Willey, in a recent interview with Government Technology, said Google Apps and other cloud-based services have saved the district millions of dollars and generated scores of useful new tools.
"Anytime we are deploying a new application, we look first to the cloud," he said. "We look to see what cloud services are available before we look to applications that have to be developed or deployed inside our data center."
Washington, D.C., government agencies have used Google Apps to create intranets, training videos, online surveys and other useful resources. In addition, the city has used Intuit's QuickBase -- a hosted collaboration tool -- to create scores of new applications.
"We built 85 applications over the course of about 10 months, and it only cost us a couple hundred thousand dollars," Willey said. "If we were trying to do the same thing using traditional tools, it would have taken years and it would have cost several million dollars."
For instance, the CTO's office created a simple customer relationship management (CRM) application to track projects it undertakes for other city departments. The office created another tool that city departments can use for administrating short-term tasks like summer youth employment programs.
The applications are built by Willey's office and then turned over to other city departments that need them. Willey said many of the new applications owe their existence to the low-cost cloud development model.
"I would say that many of these applications would never have been built, either because the priority would never have been great enough or they would have been too costly to develop," he said. "QuickBase gives us an opportunity to create these applications that people need, but would not necessarily have ever been built."
So far, the district focuses its cloud-computing activities on business automation, e-mail and personal productivity. For those tasks, the cloud is safe enough for Willey.
"I think that choosing Google early on was a good choice, because they had to think more about security and spend so much more money than we could ever spend making sure that their systems are protected," he said. "
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Comments
The IT Acquisition Advisory Council recommends that Obama administration first fix the IT Architecture & Acquisition Process if it wants to leverage innovative solutions like Cloud Computing. Meeting monthly, the IT-AAC leadership (made up of the most respected IT leaders from both government and industry), has pointing to unresponsive policies and processes that is the Achilles heal of any bold initiative like Cloud Computing, Web Services or SOA. As Einstein would say "insanity is defined as continuing the same process over and over again and expecting different results". This is a 20 year old problem, with all prior acquisition reform efforts falling short. The combined forces of growing deficits and increased homeland defense funding, we must increase the efficiency and effectiveness of our delivery processes. With a very young, tech savvy administration coming in, this could be the perfect storm by which past rice bowls and change preventers are finally overcome.
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