How Cloud-Based CRM Will Improve Alabama Health and Human Services

CIO Brunson White talks about a new cloud-first policy and some current cloud projects.

by / May 3, 2015

The state of Alabama is developing a cloud-first policy to ensure that agencies consider hosted solutions when they replace existing systems and applications. In this interview from the NASCIO 2015 Midyear Conference, Alabama CIO Brunson White explains why the new policy is important and points out a few cloud deployments underway in his state. One of those projects involves deploying hosted CRM to support customer interactions with a new health and human services eligibility system.

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