New York Seeks to Close Gap Between IT Staff and Customers

New York’s executive deputy CIO discusses the state’s evolving workforce requirements.

by / September 2, 2015

Like many states, New York faces challenges recruiting new IT staff. A massive technology consolidation and reorganization, which transferred some 4,000 agency IT employees into the state’s central Office of Information Technology Services, has accelerated the rate of staff retirements. At the same time, technology changes mean that the state IT workforce needs a different set of skills, particularly the ability to understand customer business needs at a deeper level. Mahesh Nattanmai, New York’s executive deputy CIO, talked about the state’s evolving workforce requirements in an interview during Government Technology’s New York Digital Government Summit.
 

Steve Towns

Steve Towns is the former editor of Government Technology, and former executive editor for e.Republic Inc., publisher of GOVERNING, Government TechnologyPublic CIO and Emergency Management magazines. He has more than 20 years of writing and editing experience at newspapers and magazines, including more than 15 years of covering technology in the state and local government market. Steve now serves as the Deputy Chief Content Officer for e.Republic.