Automating Notices to Citizens and Customers

November 8, 2012

Date: Thursday, November 8, 2012
Time: 11:00AM PST / 2:00PM EST
Duration: 1 Hour

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Thursday, November 8, 2012
11:00 am PT / 2:00 pm ET
Duration: 60 minutes

Local and state agencies send thousands of paper and electronic mail notices to citizens and customers every day, ranging from drivers’ license renewals to voter registration to utility bills. This can be a paper, time and labor intensive process.

Join this Digital Communities Webinar and learn techniques to automate this process and use the latest technology such as QR codes and notices to mobile devices.

Discover:

Success stories from cities, counties and states who have converted their paper notices into electronic ones
How electronic document output management can quickly and easily convert printing of paper notifications into electronic notices
How notices can be tailored to the individual constituent so they receive the notice in the form they want – mobile device, electronic, e-mail or paper
How back office systems can be integrated to produce electronic notices with, for example, detailed plans and maps or QR codes for speedier response

Speakers:

Bill Schrier
Deputy Director
Center for Digital Government
Former CTO, City of Seattle

Kevin Albrecht
Government Solutions Manager
Perceptive Software

For questions, contact:

Shayna Mayen
800-940-6039 ext. 1314
smayen@govtech.com

Sponsored by:

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Automating Notices to Citizens and Customers

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