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Videos
January 24, 2013
Date: Thursday, January 24, 2013
Time: 11:00AM PST / 2:00PM EST
Duration: 1 Hour
Due to an uncertain economy and fewer job prospects, citizens have increased their demand on government “safety net” programs for all types of government assistance. To keep up with this increase in demand, Ventura County’s Human Services Agency (HSA) has turned to Kofax to help them processes over 3 million applications for citizen services each year. Dealing with information arriving on over 750 different types of applications and forms, Ventura County uses Kofax solutions to capture and automatically route that information for processing. By providing a single entry point for formerly siloed services, Ventura County can now link together and track their services across all programs to expedite and streamline access to benefits. This also provides staff access to all case files anytime and anywhere they need it – whether at their desks, or on the go.
Ventura County has gained a wealth of experience over the past year while planning and implementing their new citizen benefits system including invaluable information about lessons learned, their clients, demographics, and how to measure their return-on-investment (ROI).
In this Webinar Ventura will share their experience and plans. You will learn:
Moderator:
Bill Schrier
Former CTO, City of Seattle
Deputy Director
Center for Digital Government
Speakers:
Patty Sanchez
Manager
Application Development
IT Services Dept. Ventura County
Leticia Morales
ECM Business Manager
IT Services Dept. Ventura County
Carl Hillier
Sr. Director
Product Marketing
Kofax, Inc.
For questions, contact:
Jeremy Smith
Registration Coordinator
800-940-6039 ext. 1402
jsmith@govtech.com
Sponsored By:
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