November 12, 2013

Date: Tuesday, November 12, 2013
Time: 11:00AM PST / 2:00PM EST
Duration: 1 Hour

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Tuesday Nov. 12, 2013
11:00 am PT/2:00 pm ET
Duration: 60 minutes


Government agencies have put Citizen Engagement at the top of their agenda, however many initiatives are missing the most critical element: data analysis. When government leverages data it collects, communications and interactions can be targeted – timely, relevant, personal – to deliver the citizen’s desired outcome. Interventions can be made more cost-effective. And government can become more responsive to the people we serve.

Join the Center for Digital Government and Government Technology for a live, interactive webinar on this critical topic. You will learn how to:
 

  •     Cut costs by shifting more in-person interactions to 24/7 online services
  •     Improve government outreach, communications, and engagement with powerful new data analytic techniques drawn from the private sector
  •     Raise your level of citizen satisfaction and customer service
  •     Engage with the people you serve in a deeper, more meaningful way


Advances in the private sector have massively increased the demand for online and mobile access to government. Our constituents don’t just want static information or access to disparate programs: they want powerful online services that are efficient, easy to use, and personalized for their unique needs. All of this requires better data analytics and more effective engagement strategies. For many citizens – such as those in emergency services situations – this level of increased engagement isn’t just a “nice to have.” It could be a matter of life and death.

Moderator:
John Miri
Editor-in-Chief
Center for Digital Government

Speaker:
Bobby Caudill
Global Government Program Director
Teradata Corporation

For questions or details, contact:
Shayna M. Mayen
Government Technology
800-940-6039 ext. 1314
smayen@govtech.com


Sponsored by:


 

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