Government Technology

Oakland County, Michigan: Best Practice in Government-to-Citizen Communications

February 9, 2010

Date: Tuesday, February 9, 2010
Time: 10:00PM PST / 1:00AM EST
Duration: 1 Hour

The public is demanding more information from more agencies than ever before. In an age where transparency has quickly become a top priority and Web 2.0 has changed the government communications landscape, how should governments respond?

Phil Bertolini, the award-winning CIO for Oakland County, Michigan, will join us for an interactive discussion of their best-practice project in the area of government-to-citizen communications. You will hear how Oakland County was able to:

  • Cut costs by switching from direct mail to digital delivery - for an annual ROI of $268,000
  • Keep more than 68,000 residents up-to-date on general information, emergency communications, road construction, and weather-related information
  • Deliver better customer service and keep people safer
  • Manage the multitude of communication options, including email, wireless alerts, and RSS
  • Capture Green benefits from paper and postage reduction
  • Accomplish great results on a limited budget


Register now to join the Center for Digital Government and Government Technology for this interactive live webinar. The topic couldn't be timelier for public officials at all levels.

Features Speakers:

Moderator:

John Miri
Senior Fellow
Center for Digital Government

Speakers:

Phil Bertolini
Chief Information Officer
Oakland County, Michigan

Zach Stabenow
Executive Vice President & Co-Founder
GovDelivery, Inc.

Webinar Presentation

 

 


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