December 13
Duration: 1 hour

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Thursday, December 13, 2012
1:00 PM ET / 
10:00 AM PT
Duration: 1 hour

Please plan to join us for our next Digital Communities teleconference and gain insight into:

  • How to determine whether you’re meeting your SLA’s
  • Presenting an accurate view of your shared services to business leadership
  • Assigning responsibility for service degradation and outages

We will discuss the challenges of integrating your diverse existing infrastructure and monitoring tools into a service-focused, comprehensive Application Performance Monitoring solution which enables you to assess performance against your SLA’s, financial plan and organizational/mission requirements. These challenges include monitoring all components, including those such as network infrastructure, storage and others which may be utilized by multiple services. We will also discuss how to assess cloud-based services without relying solely on provider-generated performance metrics.



Bill Schrier

Digital Communities


John Newsom

Vice President & General Manager
Application Management

For questions or more information, please contact:

Ashley Whalen
800-940-6039 ext. 1448

Sponsored by:



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