Overview
April 2
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Social media offers government a great tool for engaging with citizens, but it also raises some challenging questions: How can governments both ensure transparency and protect citizen privacy on social media? When mobile devices are increasingly replacing agency-controlled computers, how do governments maintain centralized control of data? As the desire for on-demand access to information grows, how can you leverage social media to improve access and service for your constituents? Most importantly, how do you do all this while satisfying the requirements of public records laws?
Helena, MT knows the answers to these questions and wants to share them with you in an upcoming interactive webinar hosted by the Center for Digital Government and ArchiveSocial. This informative and entertaining session will give you insight into the challenges of social media and will give you new tools for corralling your social media records. Hear from experts and learn how to:
• Create a collaborative approach to social media records management
• Increase the constituent reach of your agency without sacrificing service
• Create effective data retention policies and avoid legal pitfalls
• Ensure both transparency and privacy without sacrificing either
Speakers:
Sarah Elkins
Assistant to the City Manager, Public Affairs Specialist
City of Helena
Anil Chawla
Founder & Chief Executive Officer
ArchiveSocial
Moderator:
Morgan Wright
Senior Fellow, Center for Digital Government
National Media Technology Analyst