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DMV Social Media Efforts Attract Notice

The California agency is being acknowledged by an international magazine for its innovative social media efforts.

by / April 5, 2013

The California Department of Motor Vehicles (DMV) is being recognized by Computerworld for its social media program. The agency will accept its Computerworld Honors Laureate award during a ceremony on June 3 in Washington, D.C.

"The annual award program honors visionary applications of information technology promoting positive social, economic and educational change," the DMV press release reads.

With an active presence on Facebook and Twitter, the DMV was also the first state agency with a dedicated YouTube channel. The channel now features more than 100 videos, including the popular series DMV Answerman. According to the DMV, its videos have been watched 26 million times.

“We work hard to help our customers 24 hours a day, seven days a week using cutting-edge technology,” DMV Chief Deputy Director Jean Shiomoto said in a statement. “As we continue to move forward, the DMV is always looking for ways to improve customer services from our unique smartphone applications to our online services where customers can renew their driver licenses, vehicle registrations and conduct a number of other transactions."

Photo from Shutterstock.


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