The search for a more efficient IT structure may lead a government on one of several different paths.
Governments are employing tools to help combat the growing numbers of baby boomer retirements and the challenge of attracting a new generation of employees into public service.
Some public entities have been working for years to get their applications in line with business needs. Others are just getting started.
How an agency partnership and federal Medicaid funds created a shared authentication service in Virginia.
States scramble to launch online health insurance marketplaces, but smartphone users will have to wait for mobile access.
What keeps more governments from pursuing large-scale data analytics? Concerns about working with multiple data formats, safeguarding privacy, finding the right skill sets and funding the projects, to name a few.
An informal group of city CIOs vows to pull off its first formal project — despite evolving membership.
With funds for incentives tight or nonexistent, how can public CIOs recognize employees for going above and beyond?
State and local governments discuss the benefits and pitfalls of software as a service.
Do citizens — and governments — benefit from e-government services?
Informal group of like-minded city IT leaders works to create sharable solutions. Open API for 311 systems is the first result. Members say more is on the way.
Federal CIO Vivek Kundra implements TechStat Accountability Sessions to find problems in agencies' IT projects and take action to solve them.
California county outsourcing model attributed to solid structure and governance.
To understand why public policies fail or succeed, it's essential to learn how people form networks within an organization.
Growing emergency communications system serves more than 450 state, county and municipal agencies.
EV Project gives electric vehicles and recharging infrastructure to states for two-year study.
Florida county outsources software development to streamline surveying and mapping databases.
Government IT Organization Models Change With the Times
Texas, Colorado agencies embrace the collaborative agile software development model.
Consolidating e-mail 'communities' saves money and improves quality of life for Missouri state employees.
Apple technology gains foothold in San Antonio and Washington, D.C.
Macs and iPhones play a growing role inside the workplace.
Project funding often depends on CIOs' ability to communicate with lawmakers.
Training programs and innovative approaches seek to boost project success.
Project provides free wireless Internet in downtown Prestonsburg for just $8,500.
Document imaging systems stand ready to integrate hard copy into the digital government enterprise.
CIOs must engage politicians in regular conversations on IT.
SaaS, open source, energy efficiency and shared applications help CIOs stretch IT funding.
As the government CIO's role continues to change, what's the best career strategy for a professional who aspires to that position?
The University of Texas Identity Management Federation fosters intercampus collaboration.
Experts stress diverse skills needed to become government IT executive.
Service-oriented architecture offers low-risk, low-cost building blocks for creating shared services in government.
Texas Department of Information Resources collects purchasing information to improve vendor negotiations.
Government telework strategies also strengthen continuity of operations.
Virtual servers and desktops squeeze more work from less computer hardware.
Public-sector organizations need full-blown policies for managing business content in e-mail.
A governor's performance during a disaster speaks to his or her abilities as an overall leader and manager.
Texas schools create specialized ERP modules and sometimes entire systems to handle unique demands.
California's decision to restrict e-voting systems creates a quandary.
ITIL implementation revs up North Carolina's service performance.
Do FEMA floodplain maps need better elevation data? And if they do, who will foot the bill?
Four states and Google make sure search engines can find government data.
E-voting machines decertified in California, and counties aren't happy.
Pennsylvania's state CIO plays a key role in supporting one of the country's most comprehensive criminal justice networks.
Technology grant helps communities catalog and manage their vacant properties.
Schools save money when four students share the assets of one PC.
New technology helps health department vastly expand its newborn genetic screening program.
As genealogists turn to the Web to research public cemetery gravesites, city clerk's staff can devote more time to other tasks.
Statewide health-care data system in North Carolina will unite county and state health departments.
GIS system stops redundant street excavations in Sacramento County, Calif.
By sharing patients' medical data, Fort Wayne, Ind., "safety net" clinics can offer better care.
Washington state's HAVA-compliant database of registered voters paves the way for value-added county registration portals.
Roselle, N.J., makes doubly sure that only trusted users gain access to its network.
New York City uses GIS to analyze and improve the effectiveness of domestic violence programs.
Incident sparks debate on emergency access to wireless location information.
As the federal government offers more money for local traffic management infrastructure, state DOTs differ on how to fit private-sector partners into the picture.
As hurricanes ripped through the Gulf Coast in 2005, government CIOs swung into action.
Alabama creates a system to match donated goods and services to the needy just days after Hurricane Katrina.
Fears for the safety of judges, police officers and other officials spark debates over personal information on e-government sites.
Adams County, Pa., finds a Web-based virtual private network makes it easier to satisfy demand from outside organizations for access to the county's network.
An auditing system helps city workers regulate time spent on the Internet and reminds them that the boss is keeping track too.
What does it take to transform a lackluster municipal Web site into a vibrant community meeting place?
A New Mexico city looks to Wi-Fi for voice services in underserved neighborhoods.
New York offers online access to data about city contractors and lobbyists. How far does this really go toward ending corruption in campaign finance?
The University of North Carolina launches a certification program to groom CIOs for success in city and county government.
City agencies look to onboard monitoring and data analysis systems to lower fleet costs and keep vehicles in service.
Denver transit agency has a look at television service on buses and light rail trains.
Sacramento County's mobile license plate recognition system locates scofflaws, eyeballs vehicles that overstay their welcome and helps recover stolen cars.
The digital revolution raises difficult new questions about how to maintain a complete account of government activities
Enterprise GIS servers could be an easier, more economical way to distribute full GIS functionality to many desktops.
New York's CIO Council fosters an enterprise approach to IT development in state and local government.
Ohio service agency builds database to quickly locate people with special needs during a disaster.
Automated indexing tool helps rescue county from eight-week document recording backlog.
The city's electrical grid links subscribers' computers to fiber-optic network via broadband over power lines.
An accurate GIS database of flood hazards could save North Carolina taxpayers millions in disaster aid.
MANETs promise freedom from the limits of wireless backbone infrastructure.
Nampa's new GIS tool points business real-estate shoppers to suitable properties.
Permanent data probes and Web-based management software keep traffic flowing on Indiana's state government network.
Federal, state and local agencies work together on a portal for sharing GIS files.
A common warehouse for geographic data transforms GIS in North Dakota from an esoteric application to a widely accessible business tool.
Florida takes an enterprise approach to regulating business and professional activities.
Wichita implements a data backup and storage strategy to accommodate growth.
Sophisticated software helps Los Angeles County and the state of California cut energy consumption in government facilities.
Larger public utilities have started adding high-speed data to their service menus. What does this mean for their communities and for the principle of fair competition?
An enterprise approach to e-government holds costs down for Mississippi and gives citizens a quick path to services.
Idaho measures students' progress with exams that automatically adjust to each child's abilities.
Governments are looking for one-stop access control that grants authorized users access to multiple applications.
An integrated printing and mailing system helps Virginia Treasury Department produce checks more quickly and earn postal discounts.
Seattle demonstrates a local version of a federal system to map the spread of hazardous materials.
Video technology opens a window on real-time traffic conditions for transportation managers.
Facing a budget crunch, Oklahoma financed new enterprise software by tying the vendor's rewards to the system's ongoing success.
By sharing information stored in federal, state and local databases, governments hope to keep deadly plotters from slipping through the cracks.
Public/private health-care consortia explore practical ways to safeguard patient data.
A content management system eases the task of disseminating information to workers at the Oregon Employment Department.
Broad agency involvement helped Missouri gracefully survive the transition to one of the largest ERP systems around.
An Internet-based payment system in Maine saves time and money while satisfying vendors' needs for disbursement information.
Terrorist attacks boost interest in mobile technologies for investigation and emergency response.
Michigan is attempting to launch a cutting-edge cyber court to speed business cases through the legal system.
State governments have created an online facility for sharing reusable software, making application development faster and cheaper.
New York City agencies roll out the first public applications based on a massive new warehouse of geographic data.
More and more jurisdictions are considering electronic voting solutions. Heres how one county made the successful transition.
Pre-req: Must be a Washington state employee willing to head to school to learn the ABCs of delivering government services on the Web.
A new fiber-optic network in Oakland County, Mich., will give municipalities better access to data the county maintains and will make it easier for local agencies to help one another.