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Lucien Canton

Senior Fellow, Center for Digital Government

Lucien Canton is a management consultant specializing in helping managers lead better in crisis. He has been in turn a professional soldier, a private security manager, and an emergency manager before becoming a consultant.

He can be reached by emailTwitter, and Google+.

Crisis management is a strategic function that is usually the province of senior leaders. But the skill set emergency managers offer can add value to an organization's crisis response.
How many characteristics does it take to define an effective emergency manager? A recent research paper suggests the addition of seven more. But are we just compensating for the lack of a true competency framework?
Is it possible to define what makes an emergency manager effective? A survey of existing research shows nine common characteristics found in successful emergency managers.
Viewing disaster needs from the bottom up rather than the top down can make all the difference in response.
Are emergency management and homeland security separate disciplines or part of a single national strategy? Maybe it's time we figured it out.
In the transition to an all-hazards ICS, we may have inadvertently eliminated a function vital to successful disaster operations.
Emergency managers must be sensitive to demographic shifts and adjust their plans to meet changing needs.
Overusing certifications can actually detract from your perceived expertise.
The seeds of future disasters may well lie in past events. You ignore them at your peril.
The recent release of the National Planning System document raises the age old question, "Was this trip really necessary?"