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CivicEye and Frontline Team Up for Public Safety Tools

A new deal between the two public safety tech companies could mean easier ways to track training, monitor complaints, evaluate officers and other tasks. CivicEye is coming off a $12.4 million funding round.

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Public safety technology provider CivicEye has struck a deal with Frontline Public Safety Solutions designed to give clients easier access to a wider range of law enforcement software.

CivicRMS, the cloud-based records management platform from CivicEye, will now host Frontline products that focus on training, standards, management of officer complaints, employee evaluations and footage from body-worn cameras, according to a statement.

“By joining forces, we can capitalize on emerging trends such as use-of-force reporting and leverage our resources to gain a competitive edge by integrating our innovative solutions,” wrote Nathan Leatherwood, head of new channel and market development for CivicEye, in an email.

He said officers using the new integration can track training, manage public portals and generate use-of-force reports via Frontline technology, “knowing that the intelligence is securely housed in the CivicRMS platform. This streamlined approach offers a faster approval process and a comprehensive view of data from all tools in one standardized view.”

CivicEye sells technology to more than 130 U.S. law enforcement agencies, while Frontline has more than 1,000 clients. Last year, CivicEye raised $12.4 million in a Series A funding round as demand increased for its software.

“While public safety tech continues to advance rapidly, several challenges that stand out include staffing challenges, data security, interoperability and budget constraints,” Leatherwood said. “Amidst current staffing challenges, the constraints in staffing and hiring actually fuel the momentum of the tools we offer, as agencies are compelled to accomplish more with limited resources.”
Thad Rueter writes about the business of government technology. He covered local and state governments for newspapers in the Chicago area and Florida, as well as e-commerce, digital payments and related topics for various publications. He lives in Wisconsin.