Cloud Security Gets Easier

By the Center for Digital Government

Cloud computing has brought many benefits to state and local government, but like all technology trends, it doesn’t come with any guarantees for success. Security concerns remain one of the biggest stumbling blocks standing between cloud’s ambitious potential and bottom-line benefits. The good news is that new solutions, including cloud-based services for centralized identity management and access controls, are changing the cloud security landscape. These solutions also offer ways for agency IT managers to boost information security, make information management easier and address challenges around governance policies. This Center for Digital Government thought leadership paper, sponsored by Symantec, discusses six of the top IT challenges facing state and local leaders and how cloud computing – with the right security, management and governance controls – can help overcome them.

Five Ways to Put Users First in Government

IBM Design Researcher Charlyne Lefebvre-Paillé will walk you through lessons IBM Watson Health has learned for shifting the design process for programs and resources from a focus on features to a focus on users. Learn how your government organization can benefit from user curiosity, discover user stories, and create more robust designs from meaningful failures. Take your first steps towards a user-centric culture. Download the white paper to learn more.

Key Algorithms for Payment Integrity

IBM Watson Health(TM) regularly updates a set of key fraud-fighting algorithms that have worked well for our customers. Prepared by experts in fraud and program integrity, this Key Algorithms booklet can help you form effective strategies to find and recover funds. Enhance your ability to uncover waste and abuse with IBM Watson Health.

Q&A: Modernizing Workforce Management in Mid-Sized Cities and Counties

It's clear a workforce management revolution is overdue. Governing recently spoke with both public sector leaders and private sector experts about the importance of modernized workforce management - particularly for mid-sized cities and counties - and the benefits for both government agencies and their employees.

Fast Tracking Government IT

In June 2019, the Center for Digital Government (CDG) surveyed237 state and local government officials to determine their approaches to IT service delivery. The research revealed that government leaders are in search of a new way to modernize - and they are more open than ever before to come together, share technology and spread innovation. Download this infographic for a snapshot of CDG’s results and learn more about the drivers behind modernization in government.

The Ultimate Guide to Government CX

Changes with technology require agencies to rethink how they engage their customers — from citizens and external partners to the frontline employees assisting the public.

IT Operations Predictions 2020: Virtual Interfaces Shaping IT

The coming year will mark an inflection point in how humans interact with the technology they’ve created. From evolving principles of user experience to the urgent question of artificial intelligence enhancing or replacing humans, a panel of Splunk technology experts has assembled a profile of issues that will affect IT operations in 2020 and beyond.

5G, AI, Deepfakes and Beyond: The Future of IT and Security

The future is data. In a rapidly digitizing world, data is at the root of every opportunity, and essential to solving every problem, from basic business logistics to global crises. A panel of technology experts at Splunk has assembled more than a dozen predictions about how technology will transform business and daily life.

IT Security Predictions 2020 from Infrastructure Attacks to Deepfakes

In IT Security, we’re lucky to stay one step ahead of the bad guys. To give you a half-step more advantage, a panel of Splunk IT security experts has assembled a fresh look at emerging threats - and one major emerging solution.

Why More Governments Should Consider Low-Code Development

Compared to traditional computer programming, low-code development platforms (LCDPs) have made it much simpler and cost effective to create a business application. A variety of commercial platforms reduce both the need for in-house expertise and the labor involved in developing new applications. States and localities could move faster and potentially reduce costs by taking advantage of LCDPs, but relatively few of them do. This Government Technology Q&A discusses why more state and local agencie

Beyond the Hype: A Guide for the Intelligent Use of AI

While artificial intelligence (AI) has the potential to bring big benefits to public sector operations, government leaders must find ways to overcome roadblocks associated with emerging and still-maturing AI and related machine learning applications. This forward-looking report helps public sector CIOs and other decision-makers understand the most attractive use cases for AI and machine learning, identifies solutions to possible implementation hurdles and provides best practices to move ahead wi