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Digital States Survey 2002

Conducted by the Center for Digital Government, in conjunction with Government Technology magazine and The Progress & Freedom Foundation, the 2002 study examined 8 distinct sectors of e-government.

The Digital State Survey - the nation's most recognized and respected study - is now closed for 2002. Conducted by the Center for Digital Government, in conjunction with Government Technology magazine and The Progress & Freedom Foundation, the 2002 study examined 8 distinct sectors of e-government. Winners of each sector of the survey and the overall survey follow:

Part I

Social Services: The availability of online information regarding program eligibility, applications procedures and the application of digital technologies, such as electronic benefit transfer systems.

Law Enforcement and the Courts: The availability of online information regarding digital technologies by the judicial system, including online access to court opinions and the use of digital communications by police agencies.

• Part I results

Social Services Category

Law Enforcement
& the Courts Category
Rank State Points
1 Arizona 100
1 Kansas 100
1 Michigan 100
1 Virginia 100
1 Washington 100
6 Maine 95.2
7 Illinois 90.5
7 Maryland 90.5
7 Missouri 90.5
7 Nebraska 90.5
7 Utah 90.5
12 Florida 85.7
12 Minnesota 85.7
12 Montana 85.7
12 Nevada 85.7
12 Pennsylvania 85.7
12 S. Dakota 85.7
12 Texas 85.7
12 Wisconsin 85.7
20 Arkansas 81
20 Indiana 81
20 New Jersey 81
23 Connecticut 76.2
23 Georgia 76.2
23 Idaho 76.2
23 New York 76.2
23 S. Carolina 76.2
23 N. Carolina 66.7
 
Rank State Points
1 Colorado 100
1 Kansas 100
1 Wisconsin 100
4 Arizona 93.3
4 Connecticut 93.3
4 Delaware 93.3
4 Georgia 93.3
4 Illinois 93.3
4 New Jersey 93.3
4 Ohio 93.3
4 Pennsylvania 93.3
4 Utah 93.3
13 Florida 86.7
14 Hawaii 80
14 Indiana 80
14 Michigan 80
14 Texas 80
18 Iowa 73.3
18 Maryland 73.3
18 Rhode Island 73.3
18 Virginia 73.3
18 Washington 73.3
23 Alabama 66.7
23 California 66.7
23 Missouri 66.7
23 Nevada 66.7
23 New York 66.7
Digital State 2002 Story

Part II

Digital Democracy: The application of digital technologies to permit Internet access to laws, candidate information and electronic voting technologies.

Electronic Commerce and Business Regulation: The availability of regulations, forms and online assistance; the ability to submit required paperwork and payments; and the status of portals and e-procurement systems.

Management and Administration: The adoption of new information technologies with applicability across programs and agencies, and investment in long-term information technology infrastructure.

Part II results

Digital Democracy

Electronic Commerce
& Business Regulation
Management
& Administration
Rank State Points
1 Arizona 88.9
2 Colorado 83.3
2 Kentucky 83.3
2 Louisiana 83.3
2 Michigan 83.3
2 South Carolina 83.3
2 Washington 83.3
8 Connecticut 77.8
8 Georgia 77.8
8 Indiana 77.8
8 Maryland 77.8
8 Minnesota 77.8
8 South Dakota 77.8
14 California 72.2
14 Texas 72.2
16 North Carolina 69.4
17 Alabama 66.7
17 Delaware 66.7
17 Florida 66.7
17 Kansas 66.7
17 Massachusetts 66.7
17 Nebraska 66.7
17 Virginia 66.7
17 Wyoming 66.7
25 Iowa 63.9
25 Wisconsin 63.9
Rank State Points
1 Virginia 88.9
1 Washington 88.9
3 Hawaii 83.3
3 Illinois 83.3
3 Indiana 83.3
3 Massachusetts 83.3
3 Ohio 83.3
3 Utah 83.3
9 Connecticut 77.8
9 Maine 77.8
9 Michigan 77.8
9 Wisconsin 77.8
13 Colorado 72.2
13 Georgia 72.2
13 Kentucky 72.2
13 New York 72.2
17 Arizona 66.7
17 California 66.7
17 Florida 66.7
17 Louisiana 66.7
17 Maryland 66.7
17 North Carolina 66.7
17 Pennsylvania 66.7
17 South Dakota 66.7
17 Tennessee 66.7
Rank State Points
1 Arizona 94.4
1 Indiana 94.4
1 Washington 94.4
4 Connecticut 88.9
4 Maine 88.9
4 Michigan 88.9
4 North Dakota 88.9
4 South Dakota 88.9
4 Tennessee 88.9
4 Wisconsin 88.9
11 Hawaii 83.3
11 Minnesota 83.3
11 Ohio 83.3
14 Arkansas 77.8
14 Georgia 77.8
14 Illinois 77.8
14 Kentucky 77.8
14 Massachusetts 77.8
14 Montana 77.8
14 Pennsylvania 77.8
14 Virginia 77.8
22 Florida 72.2
22 Kansas 72.2
22 New York 72.2
22 North Carolina 72.2
22 Utah 72.2
Digital State 2002 Part II results Story

Part III

Taxation and Revenue: The ability of taxpayers to obtain information, submit returns and payments online, and the ability of states to use digital technologies to store and retrieve taxpayer information.

Education: The utilization of digital technologies for educational purposes, including the provision of online access for administrative functions such as student admissions, financial aid and course registration, access to the Internet, and access to school performance measures. Also, it addresses the utilization of distance education programs.

GIS and Transportation: The utilization of digital technologies for mapping and management tools for storing and analyzing data for economic development, law enforcement, fire and transportation, and for intelligent transportation and transportation systems.

Part III results:

Taxation & Revenue Education GIS &
Transportation
1st Delaware
1st Idaho
1st Indiana
1st Louisiana
1st Maine
1st Missouri
1st Nebraska
1st New Jersey
1st Ohio
1st South Dakota
11th Florida
11th Pennsylvania
11th Washington
14th Arizona
14th Michigan
14th Virginia
17th New York
17th Wisconsin
19th Maryland
20th Kansas
21st California
21st Georgia
21st Illinois
21st Kentucky
21st North Dakota
21st South Carolina
1st Arizona
1st Illinois
1st Indiana
1st South Dakota
1st Utah
6th Colorado
6th Connecticut
6th Maryland
6th Michigan
6th New Jersey
6th New York
6th Pennsylvania
6th Wisconsin
14th Kentucky
14th Maine
14th Nebraska
14th North Carolina
14th Ohio
14th South Carolina
14th Virginia
21st Delaware
21st Hawaii
21st Massachusetts
21st Mississippi
21st Texas
21st Washington
1st Arizona
1st Illinois
1st Kansas
4th Michigan
5th Delaware
5th Louisiana
5th Maryland
5th Utah
5th Washington
10th Idaho
10th New York
10th South Dakota
10th Virginia
14th Arkansas
14th Maine
14th Minnesota
14th Montana
14th Nevada
14th New Jersey
14th Wisconsin
21st Colorado
21st Georgia
21st Mississippi
21st Nebraska
21st North Carolina
21st Pennsylvania
21st Texas  

Digital State 2002 Part III results Story

Overall Results: Based on the overall scores from all three parts of the survey, here are the top-25 ranked states in the 2002 Digital State Survey:

Final results for the 2002 Digital State Survey - Story

1st Arizona
2nd Michigan
3rd Washington
4th Illinois
5th Wisconsin
6th Virginia
7th Utah
8th Indiana
9th South Dakota
10th Connecticut (tie)
10th Maryland (tie)
12th Ohio
13th Kansas
14th Georgia (tie)
14th Pennsylvania (tie)
16th Maine (tie)
16th New Jersey (tie)
18th Florida 18
19th Colorado 19
20th Minnesota 20
21st New York 21
22rd Delaware 22
23rd Texas 23
24th Kentucky 24
25th North Carolina