Call for Entries Government Experience Awards 2021

The Center for Digital Government invites nominations for its Government Experience Awards, taking digital government awards to the next level by recognizing improved government citizen/customer experience.

The 2021 Government Experience Awards are now open!

The Center for Digital Government (CDG) invites nominations for its GOVERNMENT EXPERIENCE AWARDS 2021, where we celebrate achievements and learn best practices from U.S. states, counties, cities, and federal agencies. We will recognize entities that have gone beyond simply using the web to radically improve upon the experience of government and are pushing the boundaries of how services are delivered.

Deadline: Nominations must be submitted online by Wednesday, May 12, 2021.

Overall Experience Awards 

Overall GovX Nomination form

Overall Awards recognize the entire jurisdiction’s citizen/customer experience efforts.

All U.S. state, county and city governments (includes townships and villages) may nominate their jurisdictions’ user experience in the overall categories of State Government, County Government, or City Government

Project Experience Awards 

Project GovX Nomination form

Project Awards recognize single-focus areas which may include more than one method of engagement such as mobile, web and social media, etc.

U.S. state and local governments, their individual agencies/departments, and U.S. federal agencies/departments may nominate their projects for the Project Experience Awards.

A government jurisdiction may submit nominations for both the Overall award and  for more than one project (nominate each project separately). The nominator/primary respondent must be a  government official or staff.

Use the Frequently Asked Questions to access the March 25 complementary recorded webinar with e.Republic's Chief Innovation Officer Dustin Haisler and CDG Co-Directors Teri Takai and Phil Bertolini, who explore the latest government experience trends - and walk you through the 2021 Government Experience program and nomination process.

The FAQs also contain downloadable copies of both entry forms, and more information including the full instructions for using the online tool.

Awards event Sept. 15:
Top government jurisdictions, agencies and departments will be featured in a virtual Experience Academy and honored at a high-energy, celebratory virtual awards event. Winners will also be featured in Government Technology and other publications.

CDG thanks our corporate members Accenture, Adobe, Amazon Web Services, CAI, Crown Castle, Dell Technologies, EasyVote, HP Inc., Infor, Laserfiche, McAfee, Medallia, Microsoft, NIC, Oracle, Pure Storage, ServiceNow, SHI, Spectrum Enterprise, Splunk, TeamDynamix, Verizon Enterprise Solutions, Whyline, and Yubico for underwriting the 2021 awards program.

For questions, please contact: Janet Grenslitt, Director of Surveys and Awards, at