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Can Artificial Intelligence Help Government Serve Citizens?

Wisconsin CIO David Cagigal thinks every time a citizen interacts with government, it should make government smarter.

Wisconsin CIO David Cagigal
At the NASCIO Mid-Year Conference in Baltimore last week, Government Technology talked to state CIOs about whether cognitive computing can help them deal with the data deluge. Wisconsin CIO David Cagigal sees a definite role for technology that learns from citizen behavior to inform services and anticipate future needs. 

Noelle Knell has been the editor of Government Technology magazine for e.Republic since 2015. She has more than two decades of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.