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Is There a Role for Artificial Intelligence in Local Government?

Adaptive systems that track changing consumption patterns could help local government find value in AI.

Michael Finch, CIO of Lane County, Ore,
Lane County, Ore., CIO Michael Finch
At the Oregon Digital Government Summit held in Salem earlier this month, Michael Finch, CIO of Lane County, Ore., discussed some of the opportunities for cognitive learning and artificial intelligence at the local government level, citing the ability to better serve constituents with tailored services informed by usage data.

Noelle Knell is the executive editor for e.Republic, responsible for setting the overall direction for e.Republic’s editorial platforms, including Government Technology, Governing, Industry Insider, Emergency Management and the Center for Digital Education. She has been with e.Republic since 2011, and has decades of writing, editing and leadership experience. A California native, Noelle has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history.