Digital Communities Special Report

December 2016

Cityscape

Digital Communities Special Report: Time to Share

Shared services can make IT faster, better and cheaper. So why aren’t more local governments doing it?

Sections

Assessing Shared IT Services Today

There are some successful examples of shared IT services at the local level, but more is needed and challenges can impede their growth.

Talent-as-a-Service: The Often Overlooked Shared Service

Organizations are extending the concept of sharing beyond infrastructure and applications to include IT talent.

3 Best Practices for Successful Shared IT Services Programs

Shared services succeeds when local governments follow certain best practices and focus on the right technologies.

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