Welcome to the latest issue of The Districts, where we chronicle the people, issues and activities impacting special districts across the U.S.
Join us Feb. 28 to hear how special district leaders are transforming the way they deliver value to constituents. Special districts often are on the front line of customer experience – providing essential services such as water and power, operating airports and seaports, and managing transit systems and parks. As service expectations evolve, providing a superior customer experience is increasingly important to their success. This fast-paced, 60-minute webcast will share great ideas for satisfying customer demands, empowering your workforce and improving performance. Register now for this important free event.
We’ve distilled the best of the 2018 Special Districts program into an insightful new report. You’ll find results from our 2018 Special Districts survey, which gives a national breakdown of special district budgets and staffing, as well as top priorities and technology challenges for special district leaders. It also includes case studies that show how innovative special districts are using technology to deliver more value and improve customer service across a wide range of critical programs, including water, power, housing, regional planning, transit and parks. In addition, it gives valuable insights into new and emerging technologies that may be important to your future success. Download Now.
It’s time to submit your nominations for the 2019 Technology Innovation Awards Program. We’re looking for special districts that are using technology to improve delivery of citizen services and strengthen internal operations. We also want to recognize individual special district leaders who are championing innovative and visionary technology initiatives. Over the past two years, we’ve honored more than two-dozen districts and individuals for their efforts. View past winners and find out how to submit a 2019 nomination.
Our first Special Districts Summit kicks off May 30 at Disney's Paradise Pier Hotel in Anaheim, Calif. Make your plans now to hear insights from futurist Christina “CK” Kerley, as well as best practices and tips from a stellar lineup of special district leaders and industry experts. Register and find more details online for this event and other upcoming Special Districts Summits.
Located two hours east of Los Angeles, the Coachella Valley Water District is upgrading technology to improve water system reliability and security, strengthen network connectivity, and give customers new insight into their water consumption. The district is building a new control room, which also will serve as an emergency operations center, and it’s upgrading the SCADA system used to control its water infrastructure to improve manageability and prepare for future growth. In addition, a new wide-area network will give the district more bandwidth to support video monitoring, GIS-based asset management and other applications. Finally, a new payment system will give customers water-usage alerts and other information. Learn more about how the district is using technology to transform its operations and services.
Here are the latest stories from special districts around the country.
New Ideas and Best Practices for Special District Leaders
March 21, 2019
Special Districts Use Technology as a Staff Multiplier
January 30, 2019
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