Wi-Fi on Campus: Student Experiences Vs. IT Perceptions

The Center for Digital Education recently conducted two surveys — one of higher education decision-makers and one of students — to better understand college students’ habits and needs regarding network use and technology. The surveys found that technology, and particularly Wi-Fi, is not only a factor in their school decision, but that they want to see reliable Wi-Fi on campus to enhance the student experience. In addition, even though higher education leaders recognize the importance of technology, fairly large disparities exist between students and leadership on topics such as device usage, primary connectivity locations and Wi-Fi reliability. This report dives deeper into these findings and helps leaders better understand how they can meet student needs and improve the overall campus experience with technology.