David Maack, Racine County Emergency Management coordinator, sent me this information.
We just hosted CDC’s Crisis and Emergency Risk Communication course.
Nearly 50 local officials in Racine County, Wis., recently participated in the CDC’s Crisis and Emergency Risk Communication course. Taught by Kellee Waters, senior health communication specialist for the CDC’s Emergency Risk Communication Branch, the course expanded on the CDC’s Six Principles of CERC:
- Be First
- Be Right
- Be Credible
- Express Empathy
- Promote Action
- Show Respect
The CDC will deliver the course at your location, but you are responsible for covering travel expenses. Federal funds cannot be used. They also offer an online version of the course, and they have some great resource material. You can order the 2014 edition of the CERC manual, along with wallet cards, or you can download the updated version of the manual from their website.