Efficiency and effectiveness are centered on the basics of running an organization. I think that Craig's focus on the internal workings of FEMA came from running a state emergency management agency where you are much closer to the workforce. He also had a seven-plus year term at FEMA in which to make changes and see them come to fruition. While the result might not be as rosy a picture as what he portrayed, there is no doubt that Fugate made some significant and positive changes to how FEMA functions as an agency.
One problem the new FEMA administrator will have is measuring up to what he accomplished. FEMA was tested severely with Super Storm Sandy, but the "come as you are" earthquake disaster is one that will make all agencies, local, state, and federal look flatfooted and late to respond.
Who wants this job? Anyone? Bueller? Bueller?