New York Digital Government Summit 2018 Banner

Overview

To view speaker presentations where available, see Agenda section.

View photo highlights of the Best of New York 2018 Awards and Reception Here

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View photo highlights of the Hugh Carey Award Ceremony and Reception 2018 Here

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Government Technology’s passion is helping spread best practices and spurring innovation in the public sector. The New York Digital Government Summit is designed to do just that. The summit has an advisory board that gathers public sector and private sector leaders to create an agenda designed to make that passion relevant and actionable to the state and local government organizations attending the summit. Participants tell us they use inspirational keynotes, leadership discussions, networking breaks, and timely topics discussed in the numerous breakout sessions to help advance the goals of their organizations and their own career paths.

Topics Include:

  • Analytics Today
  • The Evolution of Transportation
  • AI, Machine Learning and Chatbots for Digital Customer Service in Government
  • A Pathway to Migration and Modernization
  • DevOps 101
  • Edge Computing and Federated Analytics
  • Design Thinking in Government
  • A Foundational Shift – How Blockchains Will Impact the Public Sector

A message from our Keynote Speaker

We are pleased to partner with Government Technology on the 2018 New York State Digital Government Summit. Technology touches every single aspect of New York State government, and by deploying innovative technology and solutions we will continue to propel our government forward and better serve all New Yorkers. This year’s Summit provides opportunities rich in professional development, networking, and the exchange of knowledge and ideas, and offers the opportunity to learn about cutting-edge technology. I encourage IT professionals from across all levels of government to attend this worthy event. I look forward to seeing you there!    #Innovationthatmatters

- Robert H. Samson, New York State Chief Information Officer

Speakers

Rahaf Harfoush - Opening Keynote

Rahaf Harfoush - Opening Keynote

Co-Founder, Red Thread Inc.

Rahaf Harfoush is a Strategist, Digital Anthropologist, and Best-Selling Author who focuses on the intersections between emerging technology, innovation, and digital culture. She is currently working on her third book entitled Hustle & Float, about our contemporary work culture and the realities of a post-work society. Her second book, The Decoded Company: Know Your Talent Better Than You Know Your Customers, was a NYT and USA Today Best Seller, and winner of a Gold Axiom Award.
Formerly, Rahaf was the Associate Director of the Technology Pioneer Programme at the World Economic Forum in Geneva where she helped identify disruptive-startups that were improving the state of the world.
Rahaf is the founder of Red Thread Inc., Think Tank and Special Projects Agency that supports organizations in transforming digital trends into strategic opportunities. She teaches Innovation & Emerging Business Models at Sciences Po’s MBA program in Paris. She was recognized a top future thinker by the Hay Literary Festival and as a Young Global Shaper by the G20 Think Tank Summit. Rahaf is also named a Young Global Shaper by the World Economic Forum and a Rising Talent by the Women’s Forum for the Economy and Society.

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Etay Maor - Second Day Keynote

Etay Maor - Second Day Keynote

Executive Security Advisor, IBM Security

Etay is an Executive Security Advisor at IBM Security, where he leads security and fraud fighting awareness and research. He works with organizations around the world, advising on current security trends and best practices in protecting and responding to cyber threats and attacks. A security evangelist, Etay regularly presents at industry events and academic master classes, as well as volunteers for educational security awareness programs.
Prior to joining IBM, Etay was Group Manager for RSA’s Cyber Threats Research Labs where he managed malware research and intelligence teams – delivering cutting edge security research.
Etay holds a B.A. in Computer Science and a M.A. in Counter Terrorism and Cyber Terrorism. He has contributed to the International Institute for Counter-Terrorism (ICT) on cybersecurity and cyberterrorism topics and was a T.A. for the “Introduction to Cyber Security” course at Shenkar College in Israel. Etay has also taught master classes at Boston College for both undergraduate and graduate students in computer science and cyber security policy curriculums.
Etay is a regular speaker at conferences around the world – some examples:
American Public Human Services Association - Information Systems Management Conference (APSHA-ISM), Georgia Technology Authority Technology Summit, Infosec World, Singapore GovWare, Information Security and Cyber Defence Conference (ISCD) Hungary, RSA Asia, Disruptive Innovation in Security Technology course (King Juan Carlos University, Madrid), RSA USA, Defensive Cyberspace Operations & Intelligence (DCOI) and many more.

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Steve Bennett, Ph.D. – Featured Speaker

Steve Bennett, Ph.D. – Featured Speaker

Director, Global Government Practice, SAS

As the Global Government Practice lead, Steve Bennett drives strategic industry positioning and messaging in global Government markets. A thought leader in decision science and the application of analytics in Government, Steve works to ensure that analytics solutions at SAS deliver maximum value for governments and their citizens around the world.
Prior to SAS, Steve held a number of leadership positions during his 12 years in the U.S. Department of Homeland Security. Following the events of September 11th 2001, Steve led the design and application of quantitative analysis to inform some of the United States’ most challenging security decisions, most recently as the Director of the National Biosurveillance Integration Center. Over the course of his career in Government, he led diverse teams to provide analytic decision support to senior officials in the White House and across the U.S. Government Executive Branch. Ultimately, Steve has a passion for improving Government decision making, and pursues better organization, management, and understanding of Government data as critical to that endeavor.
Steve holds a doctorate in Computational Biochemistry from Stanford, as well as undergraduate degrees in Biology and Chemistry from Caltech, and has authored a number of publications. When not supporting improved analytics in Government, he is coaching youth soccer, leading children’s ministry at church, or building something in his workshop.

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James A. Hendler, PhD - Featured Speaker

James A. Hendler, PhD - Featured Speaker

Professor, Rensselaer Polytechnic Institute

James Hendler is the Director of the Institute for Data Exploration and Applications and the Tetherless World Professor of Computer, Web and Cognitive Sciences at RPI. He also heads the RPI-IBM Center for Health Empowerment by Analytics, Learning and Semantics (HEALS) and serves as a Chair of the Board of the UK’s charitable Web Science Trust.
Hendler has authored over 350 books, technical papers and articles in the areas of Semantic Web, artificial intelligence, agent-based computing and high-performance processing. One of the originators of the “Semantic Web,” Hendler was the recipient of a 1995 Fulbright Foundation Fellowship, is a former member of the US Air Force Science Advisory Board, and is a Fellow of the AAAI, BCS, the IEEE, the AAAS and the ACM. He is also the former Chief Scientist of the Information Systems Office at the US Defense Advanced Research Projects Agency (DARPA) and was awarded a US Air Force Exceptional Civilian Service Medal in 2002. He is also the first computer scientist to serve on the Board of Reviewing editors for Science. In 2010, Hendler was named one of the 20 most innovative professors in America by Playboy magazine and was selected as an “Internet Web Expert” by the US government. In 2012, he was one of the inaugural recipients of the Strata Conference “Big Data” awards for his work on large-scale open government data, and he is a columnist and associate editor of the Big Data journal. In 2013, he was appointed as the Open Data Advisor to New York State and in 2015 appointed a member of the US Homeland Security Science and Technology Advisory Committee and in 2016, became a member of the National Academies Board on Research Data and Information. In 2017, Hendler joined the Director’s Advisory Committee for the National Security Directorate of the Pacific Northwest National Laboratory. In 2018, Hendler became chair of the ACM’s US technology policy committee. His most recent book is “Social Machines: the coming collision of artificial intelligence, social networks and humanity” (Apress, 2016).

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Sherry Amos

Sherry Amos

Director of Market Development, Education & Government Department, Workday

Sherry Amos is managing director of industry strategy for education and government at Workday. Sherry brings over 20 years of experience to her role leading industry strategy for the education and government industries, and is responsible for working with customers, partners, and industry influencers to bring high-value, next-generation cloud solutions to market. Prior to joining Workday, Sherry led industry strategy teams for SAP for all regulated industries, and also previously held executive positions with Oracle and Peoplesoft in strategy, product management, and marketing.​

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Richard Cletus

Richard Cletus

Project Director/Information Technology Specialist, Office of Information Technology Services, New York State

Richard Cletus has more than twenty five years of experience in the IT industry and more than seventeen years in Project Management working in both private and public sectors. Richard Cletus plays a vital role as a Project Manager and Functional & Technical Lead for large complex, multi-phase, conversion projects and web-based projects. Richard’s career at New York State has been with the Department of Taxation and Finance and the Office of Information Technology Services managing long term system modernization projects with the goal of creating an integrated tax system for the Department of Taxation and Finance. He has been instrumental in helping the Department transition from mostly paper tax filings to almost all electronic filings through the creation of web-file applications.
Richard was recently appointed as Project Director for several projects, including the broad redesign of the Real Property Tax Services processing system. Richard was nominated and awarded Outstanding IT Manager and Outstanding IT and Support awards during his tenure at the State and also received an award on behalf of his team for the Best application Serving the Agency’s Purpose for Tax Electronic Payments Solution. Richard Cletus holds a bachelor’s degree in Engineering in the field of Electronics and Communication and also taught classes to undergraduate students at Rensselaer Polytechnic Institute as an adjunct professor teaching Project management and Information Technology.

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Matthew W. Daus, Esq.

Matthew W. Daus, Esq.

Transportation Technology Chair, Transportation Research Center, City University of New York (CUNY)

Matthew W. Daus, Esq. currently serves as Transportation Technology Chair and Distinguished Lecturer at the City University of New York’s (CUNY) Transportation Research Center of The City College of New York. Professor Daus conducts research and is extensively published as an expert on ground transportation regulation and technology. He teaches courses on transportation history, policy, sustainability, for-hire regulation and technology. Mr. Daus also continues to serve as President of the International Association of Transportation Regulators (IATR), a non-profit educational and advocacy peer group of government transportation regulators from around the world promoting best regulatory practices. Mr. Daus is the longest serving Chairman of the New York City Taxi and Limousine Commission (TLC), serving for 8 ½ years. Prior to his tenure as Commissioner, Mr. Daus served in executive and other positions in NYC government for almost 20 years at several agencies including as General Counsel to the TLC and the NYC Community Development Agency, as Special Counsel to the TLC and NYC Trade Waste Commission, as a NYC Human Rights Prosecutor, and as Commissioner of the NYC Civil Service Commission. Mr. Daus is a partner and currently chairs the Transportation Practice Group at Windels Marx Lane & Mittendorf, LLP.

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Eric Ellis

State Government Evangelist, SHI & Former CTO, State of North Carolina

Eric is the former CTO in the State of North Carolina who worked on introducing chatbots to the greater state public sector community. Eric and his team created the Digital Services Group to overhaul digital services in NC State government, improving citizen experience through better and more innovative design thinking.
Under Eric Ellis’ leadership as the Director of the Innovation Center (iCenter), North Carolina made tremendous strides around innovation throughout state government, allowing us to become a national leader in the field. Eric helped create the 10,000 square foot iCenter and he helped foster several collaborative technological relationships with public and private partners and allowed North Carolina to test more than $15 million worth of technology, resulting in more than $10 million of in savings and improved project, success within the first 2 years.

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Shannon Ethier

Deputy Director, Office of Health Emergency Preparedness, Department of Health, New York State

Shannon M. Ethier, MSW, is the Deputy Director in the Office of Health Emergency Preparedness at the New York State Department of Health. Shannon has served in this role since 2016. She previously served as the Planning Manager for OHEP. Her work involves supporting public health and healthcare preparedness planning, response and recovery efforts for the Department, including management of federal grant programs and activities designed to support public health and healthcare facilities in developing their capabilities to prepare for and respond to emergency situations impacting New York State.
Shannon began her career in emergency preparedness working at the U. S. Department of Education as a Project Officer for the Safe Schools/Healthy Students initiative. Her interest in local level planning and response led her back to her home state of New York pursuing a career as an Emergency Preparedness Coordinator for the Community Health Care Association of New York State.
Shannon is experienced in emergency planning at response across all levels, continuing her career as the Bioterrorism Coordinator for the Albany County Health Department and moving in to healthcare facility preparedness as the Program Manager of the Regional Training Center at Albany Medical Center (previously known as the Regional Resource Center).
Prior to her work at OHEP, Shannon served as the Life Safety and Emergency Preparedness Coordinator for Saratoga Hospital. Her work experience included the development of emergency plans for healthcare facilities, county emergency planning, and regional and state level response plans. Her experience has also involved coordinating with local, regional and state partners to support emergency response capabilities and ensuring compliance with state and federal life safety and emergency management requirements.

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Michael Frey

Michael Frey

Vice President, IT Strategy, Architecture and Data, Xerox Information Management, Xerox Corporation

Michael Frey is Vice President of Strategy, Architecture and Data. In this role, he is a change-agent focused on cloud and digital transformation. Frey also acts as Chief Architect for the Xerox IT organization, driving the shift from legacy, on-premise applications to a modern cloud-based application landscape, creating agility and accelerating the release of business value. He is working to provide improved insights to customers, partners, and business partners through cloud-based, comprehensive data and analytics capabilities and the introduction of API frameworks.
Prior to his current role, Frey held several Executive IT roles spanning Collaboration Technologies, Networking and Data Center Infrastructure, IT Security, Partner\Vendor Management and Innovation.
An expert on IT strategy and architecture, Frey is a member of the Enterprise Architecture and IT Chief of Staff Councils of the Corporate Executive Board (CEB) and is a member of the Technology Infrastructure Research Board (TIRB) Council of The Research Board.

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Bob Jeffcott

Bob Jeffcott

Principal Systems Engineer, Software AG

Bob is a Principal Systems Engineer. He has been with Software AG for 22 years. His focus is state and local government and has covered the state of Texas for over 10 years. He has worked with dozens of organizations to modernize and integrate their legacy systems at the federal, state, and local levels.

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Joe Landers

Customer Service Transformation Consultant, ServiceNow

Joe Landers is a Customer Service Transformation Consultant with ServiceNow. He spent 20 years as a practitioner in a variety of Customer Service roles: Operations, Technology Support, Implementation, and Outsourcing. Over the last six years, he has worked with 60+ clients across multiple industries to develop strategic Service roadmaps. You can view his profile in more depth at www.linkedin.com/in/landersjoe and @jlanders3.

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Dr. Robyn Marquis

Dr. Robyn Marquis

Project Manager, Clean Transportation, New York State Energy Research and Development Authority (NYSERDA)

Dr. Robyn Marquis is a Project Manager on the Clean Transportation team at the New York State Energy Research and Development Authority (NYSERDA). Robyn oversees a broad portfolio of transportation projects and initiatives that includes policy research, product development and demonstration, and statewide deployment related to electric vehicles, public transportation, mobility management, and freight. She manages a collaborative research program with the New York State Department of Transportation, which emphasizes efficient mobility solutions. Before joining NYSERDA, Robyn completed a B.S. in Civil Engineering and an M.S. and Ph.D. in Transportation Engineering at Rensselaer Polytechnic Institute (RPI) in Troy, NY. While at RPI, she researched the impacts of curbside management strategies on driver behavior and congestion.

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Terence J. McDonnell

Terence J. McDonnell

Staff Sergeant, New York State Police

Staff Sergeant Terence J. McDonnell is a 31-year veteran of the New York State Police assigned in the Traffic Services Section at Headquarters in Albany, where for the past 25 years he has overseen numerous statewide traffic safety programs and initiatives and implemented new technologies to enhance traffic safety. He oversees the Autonomous Vehicle Demonstration and Testing Permit Process for the New York State Police and works with several national and international organizations in the field of Automated Driving Systems and Connected Vehicles, including the Highway Safety Committee of the International Association of Chiefs of Police, the Autonomous Vehicles Working Group of American Association of Motor Vehicle Administrators, and the Expert Panel on Autonomous Vehicles of the Governor’s Highway Safety Association.

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Kim McKinney

Kim McKinney

Chief Information Officer, New York State Thruway Authority

Kim McKinney serves as the Chief Information Officer for the New York State Thruway Authority. Prior to this appointment, she served as the Chief Technology Officer (CTO) for the past two years and has played an integral role transforming the Authority through the use of technology. From 2014 to 2016, Ms. McKinney was appointed to the role of CIO for Transportation and Economic Development for NYS Information Technology Services. In this role, she was responsible for setting strategic direction, technology vision and IT services that supported the business missions of the Department of Transportation, Department of Homes and Community Renewal, Department of Economic Development and Governor’s Office of Storm Recovery. Prior to her role as the Cluster CIO, she was appointed the Chief Operations Officer (COO) for NYS ITS. Prior to joining the state, Kim served as Chief Information Officer and Commissioner of Information Technology for Orange County, NY and Chief Information Officer for Broome County, NY.
In 2007, Kim was honored with the first ever New York State Public Sector CIO of the Year award. In addition, Kim is an active participant and contributor to the state’s IT community. She is an adjunct professor at SUNY Albany. She serves as an executive board member for the New York State Forum. She also is a new board member of ITS-NY. She earned her MBA from Binghamton University and her undergraduate from Pennsylvania State University.

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Kay Meyer

Kay Meyer

Senior Manager, Industry Consulting, SAS

Kay Meyer is a Senior Manager working with the SAS US Government practice. She brings experience, best practices and strategies to help government successfully implement strategic analytic solutions including establishing Centers for Analytics. Kay has over 25 years of experience in information systems development and implementation across a variety of industries. Prior to joining SAS, Kay spent 18 years in state government and led the efforts in North Carolina to set the strategic vision, definition and implementation for the North Carolina Government Data Analytics Center. Prior to the GDAC, Kay led in the formation of NC’s first enterprise fraud, waste, and improper payment detection program, as well as the implementation of NC’s first integrated criminal justice system. Kay holds a Bachelor of Science in Management Information Systems from the University of Virginia and a Master of Business Administration from George Washington University.

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Tim Purcell

Tim Purcell

Program Director, Worker’s Compensation Board, New York State

Tim is the Program Director for the Board’s enterprise wide Business Process Reengineering (BPR) and system’s modernization program. The WCB BPR program is focused on leveraging innovative, citizen-facing Digital Government solutions to enable true business transformation both within the Board and across the Board’s expansive external stakeholder community. Tim has over 30 years of diverse Information Technology experience architecting software applications and leading large cross functional teams through successful system implementations both within the private and government sectors. Prior to directing the Board’s BPR effort, Tim architected and directed the Board’s eClaims EDI initiative as well as the Board’s Insurance Compliance system implementation.

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Jim Sammons

Jim Sammons

Lead Business Systems Analyst, Office of the Attorney General, New York State

Jim Sammons is a Lead Business Systems Analyst with the New York State Office of the Attorney General. He has more than ten years’ experience in State government and more than five years focused on enterprise IT applications. Jim is the functional lead for the Attorney General’s enterprise case management system, NYMatters, which helps deliver state-of-the-art legal services across more than twenty-five bureaus. He has been instrumental in helping the agency transition to a single, reliable automated system of record for staff attorneys that will capture all stages of a matter, provide matter management, streamline business processes, be easily accessible to users, and deliver accurate and reliable reporting of current and historical data. Prior to his work with the Attorney General, Jim was the Global System Administrator for New York State’s PeopleSoft Enterprise Learning Management (ELM) system, the Statewide Learning Management System (SLMS). Jim holds a Master’s Degree in Public Administration from the University at Albany.

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Deb Snyder

Deb Snyder

Chief Information Security Officer, Information Technology Services, New York State

Deborah A. Snyder serves as Chief Information Security Officer (CISO) for New York State, in the Office of Information Technology Services (ITS). In her role, she oversees the Enterprise Information Security Office, and directs a comprehensive program of governance, risk management and compliance functions, vulnerability management, threat intelligence, cyber incident response, and training and exercise services. She provides strategic leadership and vision, and assuring business-aligned, risk-based investments that maximize business opportunity and minimize information and cyber security risk.
Ms. Snyder has extensive experience in government program administration, information technology and cyber security policy. She actively supports the State’s efforts to engage citizens and enhance the delivery of government services. She is an acknowledged industry thought-leader, and has been recognized for excellence and outstanding contributions in public programs and the field of cyber security.
She serves on the NYS Forum Board of Directors, NY CISO Executive Summit Governing Board, is a State Academy for Public Administration Fellow, and member of the Project Management Institute, InfraGard, Information Systems Security Association (ISSA), Information Systems Audit and Control Association (ISACA), and the Institute of Internal Auditors (IIA). She teaches graduate-level courses, has published numerous articles, and co-authored “SECURE – Insights From The People Who Keep Information Safe,” which offers industry leadership insights and perspective. She is a highly regarded speaker on topics critical to executive-level business and IT professionals.

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Thursday, September 20

8:00 am Eastern

Registration and Morning Refreshments

Pre-Function Room

8:45 am Eastern

Opening Remarks

Multi-Purpose Room

Bob Samson, Chief Information Officer, New York State

9:15 am Eastern

Keynote – Constantly Connected – The Role of Humans in the Digital Revolution

Multi-Purpose Room

Rahaf Harfoush, Digital Anthropologist and Author (@rahafharfoush)

We are on the verge of one of the biggest technological disruptions our species as ever faced. As automation, algorithms, and artificial intelligence continue to advance at an exponential rate, technology is rewriting the rules of our society that have served us for decades. In this unique talk, Rahaf explores how technology is weaving itself into the social fabric of our lives and influencing everything from how we make friends and date to how we work and parent. Welcome to the age of unprecedented technological intimacy and a global digital culture that is creating new alliances and upending the status quo of business, politics, society and our own daily lives.

10:15 am Eastern

Networking Break

Pre-Function Room

10:45 am Eastern

Concurrent Sessions

Analytics Today

Meeting Room 2A

Government by nature is in the data collection business, and there is no shortage of information from which to extract valuable insights. The challenge is to reinvent how to leverage the vast amounts of information to get real results. Emerging next-generation tools include predictive analytics, big data analytics, data visualization, cognitive technology and more. This session explores better ways to tap your data to drive smarter decisions, faster responses and better service.

Sherry Amos, Director of Market Development, Education & Government Department, Workday

Natalie Helbig, Director of Health Data, Department of Health, New York State

The Evolution of Transportation

Meeting Room 2B

Transportation is about to get a technology-driven reboot. The details are still taking shape, but future transport systems will certainly be connected, data-driven and highly automated. Intelligent transportation systems, connected vehicles and autonomous vehicles are compelling – and sometimes controversial – topics. They offer a thought-provoking exercise in visualizing the ramifications of highly disruptive technologies on our communities. This session takes a look at what could soon be a fundamental shift in our society and what government can to do to prepare.

Moderator: Kim McKinney, Chief Information Officer, New York State Thruway Authority

Matt Daus, Transportation Technology Chair, Transportation Research Center, City University of New York (CUNY)

Robyn Marquis, Ph.D., Project Manager, Clean Transportation, New York State Energy Research and Development Authority (NYSERDA)

Terence J. McDonnell, Staff Sergeant, New York State Police

AI, Machine Learning and Chatbots for Digital Customer Service in Government

Meeting Room 2C

We are beginning to interact with artificial intelligence (AI) on a daily basis: from online services like Netflix and Facebook, to chat bots on our phones and in our homes like Siri and Alexa. Soon, AI will permeate the ways we also interact with our government. Join us to learn how automated services powered by government data and new advances in artificial intelligence and machine learning – including chatbots – can help improve and expand digital customer service initiatives, and make public services more open, responsive, informative and accessible.

Eric Ellis, Director of Strategic Solutions, SHI

Greg Morin, Watson and Cloud Platform Architect, IBM

A Pathway to Migration and Modernization

Meeting Room 1B

Government agencies are responsible for a large number of legacy environments that are slow to change. Agency leaders recognize that new or enhanced applications must use collaborative and more efficient processes. This session will discuss strategies and best practices for application modernization and migration.

Richard Cletus, Project Director/Information Technology Specialist, Office of Information Technology Services, New York State

Michael Frey, Vice President, IT Strategy, Architecture and Data, Xerox Information Management, Xerox Corporation

Bob Jeffcott, Principal Systems Engineer, Software AG

Andrew Morris, Director, Office of Processing and Taxpayer Services, Department of Taxation and Finance, New York State

11:45 am Eastern

Lunch

Multi-Purpose Room

12:30 pm Eastern

Featured Speaker – Data Driven Decision Making

Multi-Purpose Room

Steve Bennett, Ph.D., Director, Global Government Practice, SAS (@AnalyticSteve)

Everything that government does revolves around decision making. While the types of decisions can be highly varied, from strategic decisions about agency budget priorities, to operational decisions in accomplishing the agency’s mission, decisions are at the center of what government organizations and agencies do. Understanding how we make decisions, and even more importantly how to make them better, is critical for successful execution of government functions. In this session, Dr. Bennett will motivate the need for innovation in how we make decisions in government. Drawing from historical examples, he’ll review aspects of cognitive decision science in a fun and interactive way and will discuss how making better use of government data through analytics can serve as an important resource to improve how governments make decisions and serve citizens.

1:20 pm Eastern

Networking Break

Pre-Function Room

1:50 pm Eastern

Concurrent Sessions

Strategies for Smart Communities

Meeting Room 2A

The concept of smart cities has been around for a decade, but it’s only in the last few years that it’s really picked up steam. The technology drivers are well known: sensors, Internet of Things (IoT), machine learning, artificial intelligence, 5g wireless, fiber networks, big data, et al. But implementation is another matter. There are a lot of moving parts. This session discusses how to define, assess, prioritize and strategize your own smart evolution.

Daniele Loffreda, Senior Advisor, SLED, Ciena

Edge Computing and Federated Analytics

Meeting Room 2B

When it comes to using data to make government operations more efficient and affordable, generating the data is just the first step. The next step is edge computing, a process that involves a combination of Internet of Things devices and cloud processing, which is revolutionizing how governments are distributing, processing and analyzing data. Edge computing is computing that’s done at or near the source of the data. This session will explore edge computing and its impact on analytics. If we can’t bring data together for analysis, we have to take the analysis to the data. Analytics now needs to happen in many controlled, well-defined and well-secured places — at the edge.

Kay Meyer, Senior Manager, Industry Consulting, US Government, SAS (@MeyerkKay)

Design Thinking in Government

Meeting Room 2C

People in business, the public sector and K12 education are using design to create change. In the past, design has most often occurred far downstream in the development process and has focused on making products aesthetically attractive. Now supporting users by uncovering latent needs, behaviors, and desires are considered important design factors. Before you start thinking about Digital Transformation and redesigning your business operations, it is important to understand the customer you serve, the experience that customer has with your organization at every interaction and in every step of their journey.

Joe Landers, Customer Service Transformation Consultant, ServiceNow

A Foundational Shift – How Blockchains Will Impact the Public Sector

Meeting Room 1B

If blockchain is poised to make deep inroads into private industry, it stands to reason that government is next. In fact, government might even end up taking the lead. Potential uses include identity management, licensing, financial services, contract management, electronic voting and more. There is a lot to like! This session explores why blockchain might be particularly suited to government applications while also candidly discussing the challenges to overcome.

Rick Jensen, Information Technology Specialist, Information Technology Services, New York State

Matt McCloskey, Information Technology Specialist, Information Technology Services, New York State

Ryan Rao, Information Technology Specialist, Information Technology Services, New York State

Deb Snyder, Chief Information Security Officer, Information Technology Services, New York State

Industry Briefing

Meeting Room 1A

This informal roundtable discussion will focus on ITS strategies and priorities.

2:50 pm Eastern

Networking Break

Pre-Function Room

3:10 pm Eastern

Featured Speaker – Artificial Intelligence and Robotics

Multi-Purpose Room

Professor James A. Hendler, Rensselaer Polytechnic Institute

When will human intelligence be replicated by machines? It’s getting closer by the day and it might well be the most disruptive technology in the history of humanity. The science of artificial intelligence, machine learning, and robotics has had its fits and starts, but there are new advancements that bring it several steps closer to mimicking human thought and actions. This session offers an introduction to some exciting – and slightly unnerving – breakthroughs and their potential impact on the future of government.

4:10 pm Eastern

Networking Reception

Pre-Function Room

Network with your colleagues and discuss technology solutions with the event exhibitors.

Friday, September 21

8:00 am Eastern

Registration and Morning Refreshments

Pre-Function Room

9:00 am Eastern

Keynote – Getting into the Mind of a Cybercriminal

Multi-Purpose Room

Etay Maor, Executive Security Advisor, IBM Security

We read about hacks and breaches on a daily basis - attacks conducted by cybercriminals that result in millions of compromised credentials, loss of millions of dollars or denial of service attacks that can almost bring the internet to a halt. But how do these underground groups conduct these attacks, where do they communicate and coordinate and what products and services do they buy and sell? In this session we will dive into the world of organized cybercrime and get into the mind of a cybercriminal. We will learn basic hacking techniques, see how easy it is to gain information on a target, and visit underground and dark web websites. This discussion will include the importance of "cyber drills" and how to train teams across the enterprise to identify and respond to the bad guys.

10:00 am Eastern

Networking Break

Pre-Function Room

10:30 am Eastern

General Session – Government Showcase: Lightning Talks

Multi-Purpose Room

  • GIS: Public Health Emergency Evacuation – Shannon Ethier, Deputy Director, Office of Health Emergency Preparedness, Department of Health, New York State & Kevin Buettner, Department of Health, New York State
  • Case Management System – Jim Sammons, Lead Business Systems Analyst, Office of the Attorney General, New York State
  • Virtual Hearings – Tim Purcell, Program Director, Worker’s Compensation Board, New York State
  • Drones to the Rescue
  • 11:40 am Eastern

    Break

    11:50 am Eastern

    Best of New York Awards Ceremony and Reception

    Multi-Purpose and Pre-Function Room

    1:15 pm Eastern

    End of Program

    Conference times, agenda, and speakers are subject to change.

    Albany Capital Center

    55 Eagle Street
    Albany, NY 12207
    (518) 487-2009

    Get Directions To
    Albany Capital Center

    Advisory Board

    Government Representatives

    David Adkins
    Chief Information Officer
    NYSERDA

    Bryan Amedio
    Executive Director, Disabilities and Aging Portfolio
    Information Technology Services
    State of New York

    Jim Bell
    Director Senate Technology Services
    NY Senate
    State of New York

    Shoshanah Bewlay
    Chief General Counsel
    Information Technology Services
    State of New York

    Colin Brady
    Executive Director, Public Safety Portfolio
    Information Technology Services
    State of New York

    Leslie Brennan
    Chief Operating Officer
    Information Technology Services
    State of New York

    Sean Byrne
    Executive Deputy Commissioner
    Office of Alcoholism and Substance Abuse Services
    State of New York

    Rajni Chawla
    Director, Internal Audit
    Information Technology Services
    State of New York

    Sunil Dadlani
    Executive Director, Health Portfolio
    Information Technology Services
    State of New York

    Sally Dreslin
    Executive Deputy Commissioner
    Department of Health
    State of New York

    Theresa Egan
    Executive Deputy Commissioner
    Department of Motor Vehicles
    State of New York

    Adam Gigandet
    Executive Director, DMV and Enforcement and Regulation Portfolios
    Information Technology Services
    State of New York

    David Green
    Executive Director, Administrative and General Services Portfolio
    Information Technology Services
    State of New York

    Michael Green
    Executive Deputy Commissioner
    Department of Criminal Justice Services
    State of New York

    Moses Kamya
    Chief Information Officer
    Office of the Attorney General
    State of New York

    Ellen Kattleman
    Assistant Commissioner
    Department of Civil Service
    State of New York

    Dave Loomis
    Executive Director, Workforce, Public Service and Housing Portfolios
    Information Technology Services
    State of New York

    Bob Loomis
    Chief Information Officer
    Office of the State Comptroller
    State of New York

    Nonie Manion
    Executive Deputy Commissioner
    Department of Taxation and Finance
    State of New York

    Kim McKinney
    Chief Information Officer
    Thruway Authority
    State of New York

    Carey Merrill
    Special Counsel for Ethics, Risk & Compliance
    Information Technology Services
    State of New York

    Danielle Miller
    Director, Human Resources
    Information Technology Services
    State of New York

    Stacy Panis
    Executive Director, Revenue & Employment Portfolio
    Information Technology Services
    State of New York

    Theresa Papa
    Chief Administrative Officer
    Information Technology Services
    State of New York

    Michael Perrin
    Chief of Staff
    Information Technology Services
    State of New York

    Sheila Poole
    Commissioner
    Office of Children & Family Services
    State of New York

    Suzette Poulin
    General Manager, Portfolio and Governance
    State of New York

    Rajiv Rao
    Chief Technology Officer
    Information Technology Services
    State of New York

    Ray Rose
    General Manager, Client Engagement
    Information Technology Services
    State of New York

    Bob Samson
    Chief Information Officer
    Information Technology Services
    State of New York

    Pierre Sarkis
    Deputy Superintendent for IT
    Department of Financial Services
    State of New York

    Darlene Shepard
    Asst. Comptroller
    Office of the State Comptroller
    State of New York

    Deborah Snyder
    Chief Information Security Officer
    Information Technology Services
    State of New York

    Steven Spalten
    Executive Director, Tourism and Environment Portfolios
    Information Technology Services
    State of New York

    Karen Starke
    Chief Information Officer
    State Education Department
    State of New York

    Joan Sullivan
    Executive Director
    NYS Forum

    Richard Valenti
    Executive Director, Grants & Licensing Portfolio
    Information Technology Services
    State of New York

    Michael Volforte
    Director
    Governor's Office of Employee Relations
    State of New York

    Industry Representatives

    Kevin Carpenter
    Account Executive
    State Government, NY
    SHI International Corp.

    David Connors
    Account Executive
    SAS

    Yvonne Hickey
    General Manager
    Northeast Public Sector Operations
    Xerox Corporation

    Doug Juers
    Regional Sales Manager
    Ciena

    Chris Kuselias
    Director of Sales
    Northeast Region
    ServiceNow

    Todd Kyle
    Regional Sales Director
    Workday

    Jack Milvaney
    Client Executive
    IBM

    Kelty Weeks
    Account Executive
    Software AG USA Inc.

    Registration Information / Contact Us

    Contact Information

     

    Sponsorship opportunities are available. For more information, contact:

    Alison Del Real
    Government Technology
    Phone:  (916) 932-1435
    E-mail:  alison.delreal@govtech.com

    Venue

    Albany Capital Center

    55 Eagle Street
    Albany, NY 12207
    (518) 487-2009