Some Illinois residents on unemployment have lost their checks to account hijackers. One security expert suggests the state should have had multifactor authentication in place years ago.
Although the Connecticut Department of Emergency Services and Public Protection is working to automate gun registrations, gun advocates have filed another legal complaint about the slowness of registration.
Last year, fraudsters swindled thousands of dollars from Michigan’s unemployment insurance program using the celebrity names “Kimberly Kardashian” and “Kylie Jenner.” Michigan has since improved its fraud detection.
The federal government believes it has identified a group of criminals stationed in Maryland that took millions of dollars from states, particularly California, through unemployment insurance fraud.
Now that fully vaccinated individuals can meet indoors without wearing masks, will state legislative sessions continue to meet online? Or will lawmakers go back to meeting in person?
Plus, North Carolina unveils its new state Office of Digital Equity and Literacy; San Jose, Calif., announces a new donation adding up to a $250,000 boost for its San Jose Digital Inclusion Fund; and more.
The company, which provides digital services and payments, has completed the deal after a year of skepticism and criticism from local tech vendors and advocates. It plans to make the first services live in the fall.
Through a new online portal that went live last week, residents can keep an eye on public works data — like the number of pothole work orders — as well as other data related to city operations.
A plan to modernize IT and better enable a work-from-anywhere posture in Santa Monica, Calif., served the city well when the COVID-19 pandemic reshuffled city services and how they are delivered.
The Big Easy isn’t the only city using chatbots to bridge equity gaps and provide more residents with the answers they seek on a 24/7 basis. Smarter chatbots are finding their places in public service.
It’s the first acquisition for ArchiveSocial, which stores public officials’ social media posts so they can be accessed later. It’s also the sixth gov tech acquisition to be announced or completed this month.
New Mexico Gov. Michelle Lujan Grisham has announced several upcoming changes to the Department of Workforce Solutions to improve technology capabilities in handling unemployment insurance claims and reducing fraud.
Last week, the Texas Department of Information Resources announced the relaunch of the state’s official website, texas.gov. The new design offers scalability for periods of high demand and a user-friendly layout.
Device owners statewide are encouraged to download an app that warns them about malicious links and apps and vulnerable Wi-Fi connections. User privacy has been a core tenet for the app’s design.
Amanda Daflos, the chief innovation officer for the city of Los Angeles, has stepped down from her post to accept an executive position at the Bloomberg Center for Public Innovation at Johns Hopkins University.
Utah Gov. Spencer Cox has named Department of Health Executive Director Rich Saunders as the state's first chief innovation officer. In his new role, Saunders will focus on improving responsiveness to residents.