From state errors that caused overpayments to limitations that have prevented some people from getting benefits, many citizens in Michigan are facing a bureaucratic nightmare with the state unemployment system.
Plus, Kansas City, Mo., launches new phase in digital equity work; Wisconsin unveils new broadband grants; Philadelphia debuts an online tax center; and a data map tackles chain restaurants.
A partnership between the Wisconsin Department of Safety and Professional Services, Google Cloud and MTX will expedite the occupational licensing process through automation with the MavQ AI platform.
A report by Washington Attorney General Bob Ferguson's office says 6.3 million notices of data breaches have been delivered to state residents in 2021. This number eclipses the previous record of 3.5 million in 2018.
Within the next year, telecommunications companies are planning to ramp up the effectiveness of their 5G networks, but millions of older phones will become useless when 3G networks are shut down during this time.
Tampa International Airport is considering its post-pandemic future, with plans to incorporate emerging technologies such as electric air taxis, self-driving vehicles, facial recognition and contactless equipment.
Even smaller transit systems like Valley Regional Transit in Boise, Idaho, are turning to account-based fare payment systems in a push to modernize the transit experience and integrate it with other mobility options.
Over half of the computers in the Dauphin County Library System couldn't be used by the public because of COVID-19 precautions. This week saw the return of all computers for public use.
A cyber attack has temporarily shut down the computer system and website of the Toledo Lucas County Public Library. Officials don't know how long it will take to get the network working again.
A new website launched by the Kentucky Chamber Foundation and Workforce Center helps job seekers and employers connect through an automated and intuitive system. The product replaces a less advanced site.
Thanks to an increase in citizen participation after San Diego transitioned to virtual public meetings during March 2020, local officials say they will keep the meetings completely online.
A recently formed diversity and inclusion council within Tennessee's Strategic Technology Solutions agency looks to address workplace diversity by creating a safe space for employees to discuss and learn about related issues.
Officials in Berks County, Pa., corrected false election information that was sent in two emails from a state representative. The lawmaker pointed out that the county had sent out an inaccurate letterhead.
Ohio has announced a new pilot that involves using mass spectrometers to increase efficiency and safety around drug testing to increase officer safety, aid in investigations and help connect individuals to treatment.
Hackers exploited a vulnerability in out-of-date Atlassian software used by the University of Colorado Boulder and compromised the data of about 30,000 people. No financial info or Social Security numbers were leaked.
Local governments, including Sacramento, Calif., and Kauai County, Hawaii, have turned to City Portal by Airbnb to develop and manage short-term rental policies and gain short-term rental market insights.
In an effort to compete with Zoom, Cisco will release new video conferencing products and features later this year and in early 2022. The releases will address everything from background noise to worker inclusion.
The bill, which passed the Ohio Senate earlier this year, passed the Ohio House Criminal Justice Committee yesterday. The legislation would make telecommunications fraud a fourth-degree felony.
The city of Lansing, Mich., modernized the process of marijuana business licensing through a new online records management system. The changes have simplified the process for city staff and end users.
The Employment Development Department received massive scrutiny from California lawmakers yesterday. The agency, which manages the unemployment insurance system, has been slow to fix its many problems.
Next week, the Central Ohio Transit Authority will fully roll out a new digital fare system. Riders can pay with an app or smartcard with money loaded on it. The system automatically caps what users spend in a month.