Artificial Intelligence in Practice: How Government Agencies Are Improving Citizen Interactions

Forward-looking government agencies are leveraging AI and robotic process automation (RPA) to free government personnel for higher-value tasks.

Read this paper to find out how the United Way Worldwide used a virtual assistant to provide potentially life-or-death information during Hurricane Michael and how the Department of Labor leverages a cognitive advisor to help veterans transition from military life into civilian employment.

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