With next-generation 9-1-1 (NG9-1-1), public safety agencies can take advantage of advanced functions to route calls more efficiently and reliably; send emergency alerts to wireless devices in a specific area; and receive communications from infrastructure sensors, medical alert systems and other Internet of Things (IoT) devices. But for public safety organizations to transition to NG9-1-1 and take advantage of the life-saving outcomes it brings, a number of challenges and drivers must be addressed. Download this paper to learn how your organization can implement this modern technology and make better decisions to save lives.