When it comes to big technology upgrades, it can be challenging to translate the expected benefits to policymakers. In Indiana, aligning with the policy priorities of Gov. Eric Holcomb, CIO Dewand Neely is working in partnership with the state's Office of Management and Budget to ensure that large-scale IT initiatives are delivering the expected return on investment.

As Neely explained at last month's National Association of State Chief Information Officers (NASCIO) midyear conference, their intention is to reconfigure processes so that tech deployments are evaluated more like investments, where business objectives are truly understood, thorough vetting ensures that resources are as well-managed as possible, and expectations are met or exceeded.

"We're working very diligently to stand up a process and a whole architecture around that," Neely said.

Government Technology Editor Noelle Knell
Noelle Knell  |  Editor

Government Technology editor Noelle Knell has more than 15 years of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.

Lauren Harrison  |  Managing Editor

Lauren Harrison is the managing editor for Government Technology magazine. She has a degree in English from the University of California, Berkeley, and more than 10 years’ experience in book and magazine publishing.