AUSTIN, Texas — State chief information officers have plenty on their plates managing the technology infrastructure of sizable organizations charged with delivering critical services to citizens. But part of solving today’s problems requires keeping an eye on new tools that show potential to improve the way government does its job.
In New York, Karen Geduldig serves as the Executive Deputy CIO, charged in part with driving innovation across the enterprise. Geduldig talked to Government Technology about a number of emerging technologies that show promise for state agencies and programs.
Government Technology editor Noelle Knell has more than 15 years of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.
Americans send roughly 26 billion text messages a day, yet most 911 call centers cannot receive them. Enabling Text-to-911 can make emergency response more effective — especially during a time of crisis.