Rob Orlando, a field marketing manager for Dell, said that currently, tablet adoption rates in federal government is somewhat of a slow process, and multiple factors should be considered when agencies decide to utilize tablets for day-to-day operations. Two major considerations, he said, should be security and usability.
“I think for federal agencies in particular, that’s the most paramount of all,” Orlando said.
Dell Launches Latitude 10On Monday, Feb. 25, Dell officially announced the launch of its latest tablet model: the Latitude 10. After performing analysis of a hypothetical enterprise that would deploy 1,000 tablets and maintain them over the course of three years, Dell claims that its latest model is 17 times faster and 94 percent cheaper to run than the iPad. The new tablet runs Microsoft Windows 8 operating system and supports x86-based applications. |
Like state and local governments, federal government agencies are bound to compliance regulations when rolling out new technology. In addition to the Trade Agreements Act requirement, which fosters fair and open international trade, Orlando said the federal government must stay compliant with Federal Information Processing Standards (FIPS), which can often be a challenge for federal agencies.
And various reports show additional challenges in deploying tablets.
According to a MeriTalk survey released last year, 152 federal CIOs and managers cited three primary and significant challenges in increased mobile device use in U.S. government: security risks, IT staffing to support the devices, and the diversity of devices and platforms.
Respondents also felt that the primary steps federal agencies have taken to secure mobile devices are encryption, multi-factor authentication, backup/restore of devices, remote lock and wipe of the devices and automatic software updates.
In a recent Dell- and Intel-commissioned Harris Interactive online survey of 204 U.S. health-care IT decision-makers, respondents pointed out that while tablets continue to become a standard IT device in health care, tablet management costs in these organizations can be more than the expenses involved with acquiring the devices.
But is tablet deployment in the public sector worth the challenges that come with any product rollout?
For Bryan Sivak, CTO of the U.S. Department of Health and Human Services, it's not necessarily a question of whether tablet deployments are worth the challenges that come with them.
“While there might be challenges with deployments of tablets, just as with any new device or form factor, it’s hard to argue that they are not here to stay,” he said. “Furthermore, with the advent of ‘Bring-your-own-device’ programs, organizations across the spectrum are going to need to figure out ways to deal with all types of computing devices – after all, the only difference between an iPhone and an iPad is the screen size.”
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