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New Jersey Police Department Automates Processes

New Brunswick implements new software to streamline service

NEW BRUNSWICK, N.J. -- The New Brunswick, N.J. Police Department has adopted new public safety software to help automate processes and help better serve its community. The city plans to implement software from New World Systems, including computer aided dispatch and records management.

"With [this] solution, not only will we have easy access to information but will have the software to generate crime analysis reports to better allocate resources and make our community safer," said Public Safety Director Joseph Catanese. "We want as much information that is available to us to make sure our citizens feel safe."

Without contacting the dispatcher, the software enables officers to run license plate and driver's license queries from its mobile computing terminal, as well as access records on subjects, locations and property, giving the officer information instantly. Officers can also write and submit reports while in the field to keep officer presence in the streets.

The city has over 100 officers who serve 65,000 people in New Brunswick and support over 50,000 calls for service a year. Software implementation will begin immediately.
Miriam Jones is a former chief copy editor of Government Technology, Governing, Public CIO and Emergency Management magazines.
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