The “sophisticated ransomware attack” is still under investigation, but the city said there is no reason to believe an attacker or attackers accessed people’s personal information.
The city addressed the problem without having to pay a ransom, said spokesperson Jarrod Lyman. He would not disclose how much money the attacker or attackers requested, citing the ongoing investigation.
Services, including billing and permitting, went down on Feb. 6 due to issues accessing server files. The city restored some of the services this month, but officials do not expect everything to be back to normal until later this week.
The city is working to improve its cybersecurity to avoid similar attacks in the future, the statement said.
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