Sponsored Articles
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Upgrading your ITSM tool can boost efficiencies, save money and result in better service delivery for end users.
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A study found public-sector IT struggles with automation and ITIL. Learn how to tackle these challenges and gain insights into what other public-sector IT leaders are doing to solve these problems.
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State and local governments face ongoing workforce challenges, including budget constraints and difficulty competing with the private sector. Often, antiquated technology and outdated processes make it even harder to attract and retain new employees.
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To optimize business systems and deliver value to taxpayers, governments should focus on a modular strategy that allows them to stack solutions and applications that work together seamlessly — without having to overhaul all their business systems at once.
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Governments may be hesitant to invest in major upgrades, especially in today’s uncertain budgetary climate. Massive technology overhauls of the past — enterprisewide projects that took years to build and tens of millions of dollars to implement — often failed to meet expectations.
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You can’t serve the public effectively with manual processes and obsolete technologies. This is especially true in government, where business applications for functions like budgeting, procurement, payments, permitting and grants management are long overdue for replacement.
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Agencies and businesses desire quicker permit approvals. Automation via low-code tools and open source software streamlines processes effectively.
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From roads to bridges to drainage systems, a successful civic infrastructure project requires communication among all stakeholders. But communication challenges can arise throughout the life cycle of any infrastructure asset.
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Here are five things you can do to help eliminate IT resource drain within your organization and provide improved IT service to employees and citizens.
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Smart cities and cybersecurity are inseparable. When you start integrating the Internet of Things with infrastructure, a city cyber attack is, unfortunately, inevitable. But that doesn't mean it has to be successful.
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Numerous pilot projects in recent years have proven the value of artificial intelligence (AI) in government and paved the way for wider adoption. At the same time, state and local agencies are managing ever-growing volumes of data, with the intention of making more informed decisions and improving operations and services.
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Generative AI can transform government by enhancing operational efficiency and the constituent experience.
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The U.S. government invests in transportation infrastructure modernization for safety and sustainability. Digital tech is integral. Future needs: training, automation, security, AI, equipment upkeep and skilled personnel.
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Reliable communications help provide quick, safe, life-saving help when a natural disaster strikes.
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Cyber attacks are on the rise – including on government agencies – with 1,800+ reported in the U.S. last year. Continuously evolving data security must be a top priority to stay ahead of malicious actors.
Industry Q&As
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Alexis Bonnell, Senior Business Executive and emerging technology evangelist for the Public Sector at Google Cloud, shares how government agencies can use artificial intelligence to optimize workflows and improve service delivery.
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In this Government Technology Q&A, Jeff Brown, Google Global Public Sector Workspace Lead, shares how agencies can use Google Workspace’s secure, cloud-based collaboration tools to support business continuity and resilience.
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In this Q&A, Marcus Moffett, Cisco Chief Technology Officer and Senior Director of Engineering and Architecture for the U.S. Public Sector, discusses the strategies leaders should consider to connect, secure and automate the solutions that will power the next generation of government services.
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In this Government Technology Q&A, Jim Carlson, director of public safety business development at Lumen, discusses how the NG9-1-1 landscape is evolving and how public safety organizations can build a robust ecosystem to take advantage of all the functionality it brings.
The pandemic has pushed governments to provide better digital services for constituents. To understand how agencies are responding, the Center for Digital Government and AST surveyed state and local leaders across this country. Watch this brief video for an overview of the survey results and links to additional resources.
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Denise Winkler, strategic business executive for social services and labor at Google Cloud, shares insights on how the COVID-19 pandemic reshaped the delivery of social safety net services – and what these changes mean for the future.
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In this Q&A, Neal Tilley, Cisco Higher Education Advisory Council Coordinator and Strategic Advisor, outlines what higher education technology leaders need to know to prepare for the new regulations.
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In this Q&A, we discuss how a connected, powered and trusted government can improve the quality of citizen engagement and enhance government recruiting.
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In this Q&A, Daniel Stewart, Cisco Senior Advisor for state and local governments, describes how governments can leverage technology to integrate systems of justice and create safer communities.
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Jeff Brown, a strategic business executive for Google Cloud’s Public Sector team, talks about how cloud-based solutions help agencies navigate disruption and prepare for the future.
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Modern government is connected, powered and trusted.
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Modern government is connected, powered and trusted.
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Modern government is connected, powered and trusted.
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In this Q&A, Peter Romness, Cybersecurity Principal, US Public Sector CTO Office, Cisco Systems, and Steve Caimi, Public Sector Cybersecurity Specialist, Cisco, describe the connections between cybersecurity and operating efficiency.
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In this Q&A, Peter Romness, Cybersecurity Principal, US Public Sector CTO Office, Cisco Systems, and Steve Caimi, Public Sector Cybersecurity Specialist, Cisco, discuss ways to secure this unprecedented effort.
