October 17

Watch Now

Oracle Government 360 is a four-part blueprint for government modernization. In this third in a series of webinars on how state and local government can modernize their systems, the focus shifts to connecting government to citizens. Advances in cloud computing have allowed government agencies to integrate technologies like mobility, the Internet of Things and artificial intelligence to increase efficiency, reduce costs and empower citizens to speak directly with government.

Join Government Technology on October 17 at 3pm Eastern Time/12pm Pacific Time to hear a tale of two "smart" cities: Albuquerque and San Jose. We’ll explore how both cities are using these technologies in their 311 service centers to improve citizen engagement and handle reports about abandoned vehicles, graffiti or other non-emergency concerns more efficiently.

You'll hear:

•How Albuquerque integrated the Alexa voice-activated system into their 311 citizen intake center.
•What’s behind San Jose’s successful implementation of MySanJose and the benchmarks they’ve achieved since launching in 2017.
•How Albuquerque and San Jose are achieving their own “smart city” vision using virtual assistants, mobile technologies and artificial intelligence.


Rob Lloyd

Rob Lloyd

CIO, City of San Jose

Roberto Sanchez

Roberto Sanchez

Systems Analyst, City of Albuquerque

Franco Amalfi

Franco Amalfi

Director of Innovation, Oracle Public Sector NA

Richard McKinney

Richard McKinney — Moderator

Senior Fellow, Center for Digital Government