11AM PT, 2PM ET
The health and economic impacts of COVID-19 are straining the social safety net. States are processing unprecedented numbers of new unemployment insurance claims. Cities and counties confront rising demands for information sharing, symptom tracking and contact tracing related to the virus. And, of course, all of this is happening at a time when most state and local government employees are working from home.
Join us July 29 at 11 a.m. Pacific/2 p.m. Eastern to learn how innovative states and localities are reimagining the social safety net to deliver critical services to citizens. The Center for Digital Government will host a virtual panel of public- and private-sector experts who’ll unpack how cloud technology helps agencies respond with unprecedented speed and agility to new requirements triggered by the epidemic. Register now to hear about:
· Strengthening and modernizing contact centers: Learn how agencies are using cloud to scale up contact center capacity and rapidly implement advanced capabilities like AI-powered virtual agents.
· Virtualizing government workplaces and services: Learn how agencies are adopting cloud-based engagement platforms to help remote workers connect and collaborate, and to support virtual medical visits and other critical services.
· Augmenting legacy technology: Learn how agencies are using cloud alongside existing legacy systems to increase capacity and reliability.