March 29

Watch Now

Like many state and local jurisdictions, Howard County, Md., has hundreds of IT applications and systems it relies on to run an efficient government. And like many governments, Howard County found it difficult to obtain an accurate view of its IT environment to better streamline and automate processes. Until now. On March 29th at 11AM PST, Howard County’s deputy CIO is joining us for an hour-long, informative webinar on how the county uses an innovative service management platform to streamline its workflows and ultimately provide better service both internally and externally.

Don’t miss this webinar where you will learn:
• Why you should be thinking about service automation to improve workflows
• How IT automation can be easily replicated to streamline business and citizen-facing processes
• Best practices for ensuring success as you start down the service automation path


Paul Clanton

Paul Clanton

Senior Fellow, Center for Digital Education

Tom Yeatts

Tom Yeatts

Deputy CIO, Howard County, Maryland

Joseph Morris

Joseph Morris — Moderator

Vice President of Research, Center for Digital Government